Josh Santiago Email and Phone Number
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Josh Santiago personal email
Josh Santiago phone numbers
Hey there! I'm Josh Santiago, a passionate leader who drives transformative change in organizations and delivers substantial value in dynamic environments. At the core of my professional ethos lies a trio of competencies: strategic vision, leadership, and a relentless pursuit of excellence. These pillars have been the foundation of my career.🚀 Strategic Vision and Growth Acceleration 🚀At Dynamic Consultants Group, my strategic vision catalyzed a +1,000% revenue increase, earning us the title of "Fastest Growing" organization by Inc. Magazine. As Vice President of Sales & Marketing, I spearheaded initiatives for global brand fortification, including a crucial multi-year European expansion plan, which led to significant international client engagements and partnerships.📈 Leadership and Team Development 📈I have a proven track record of building and guiding high-performing teams, evident in our remarkable growth and operational scaling at DCG. My leadership extended to VinSolutions and the National Credit Center. I led initiatives that significantly improved project turnaround times and customer satisfaction, showcasing my ability to lead teams through innovation and efficiency.🌳 Commitment to Sustainability and Inclusive Growth 🌳I integrated sustainability into our core strategy at DCG, achieving substantial reductions in single-use plastics. As an instructor at Power Learn Academy, I dedicated myself to bridging the gap for underrepresented communities in technology and consulting, reinforcing my commitment to inclusive growth and diverse talent development.In each role, my focus has been on leveraging technology for business gains, evidenced during my tenures at Hendrick Automotive Group and AT&T, where strategic initiatives under my leadership substantially increased sales and market share.
Santiago & Company
View- Website:
- santiagocompany.com
- Employees:
- 2
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Founder And Strategy ConsultantSantiago & CompanyKansas City, Mo, Us
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Strategy ConsultantSantiago & Company Jun 2023 - Present
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Chief Strategy OfficerDynamic Consultants Group (Dcg) Dec 2023 - PresentKansas City, Missouri, UsAs CSO, I was our internal strategic management consultant, driving key initiatives and projects to improve operational efficiency, financial performance, and market positioning.Led two major AI projects focused on deploying and training LLM models for various use cases internally and externally through leveraging Azure, OpenAI, Anthropic's Claude, and Hugging Face. These projects resulted in a 23% reduction in costs and a 41% increase in operational and administrative efficiency.I developed and implemented a comprehensive financing GTM strategy for PLA, which faced funding challenges due to unfavorable market conditions and a high concentration of self-serviced loans on its balance sheet. The strategy included:- Loan origination optimization.- Navigation of high-interest markets.- The implementation of a loan marketplace tool for faster scalability.- As a result, student approvals increased by 62%, 53% of loans were removed from the balance sheet, and the time from student application to program start was reduced by 15%.Completed a costing and pricing project for a consulting firm, implementing strategies projected to lift EBITDA by 30%.I delivered six speaking engagements in 4 months on GenAI, including presentations at global events, establishing thought leadership and expertise in the field. -
Managing PartnerDynamic Consultants Group (Dcg) Jan 2020 - PresentKansas City, Missouri, Us
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Vice President Of SalesDynamic Consultants Group (Dcg) Apr 2020 - Dec 2023Kansas City, Missouri, UsTo continue the momentum of DCG, I lead a team of extraordinary sales leaders. These leaders grew our revenue by over 1,000%. This was accomplished by delivering consistent YoY growth resulting in DCG being awarded "Fastest Growing" by Inc. Magazine. In FY21, we achieved 61% growth in one year. We achieved this by expanding our direct commercial cloud services revenue by 138% in one year. Additionally, the team increased channel revenue by 539% in one partner category. In addition to our award, in FY21 DCG's sales team also helped to achieve Microsoft Gold Partner status, placing us in the top 1% of all Microsoft partners globally.In FY21, I served to build DCG's strategic initiatives around Sustainability and Corporate Social Responsibility - helping to lead the team to reduce single-use plastics by over 86% in one year. In FY20, I introduced new D&I initiatives to DCG, which have expanded our base of candidates while providing more incredible and diverse talent. Aside from these responsibilities, I am playing a part in two critical areas of DCG's mission, the first being as an instructor for Power Learn Academy, helping to teach and transition people from underrepresented communities into the technology & consulting space. The second is my service to the organization as a community leader for the partner community and as a global speaker for technology and digital transformation.
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Vice President Of Sales & MarketingDynamic Consultants Group (Dcg) Sep 2017 - Apr 2020Kansas City, Missouri, UsUpon transitioning into the VP role, I have been a crucial part in guiding strategic business processes development during my tenure. As a result of my leadership, our team has achieved a strong brand presence and a global footprint across NORAM and EMEA. Additionally, my role included overseeing a marketing team that drove tremendous value to the organization. The marketing team supported vital initiatives in content creation and event management. These initiatives drove 80% of all sales during the COVID-19 pandemic. As a result, we successfully navigated a turbulent economic time while achieving 32% growth over the previous year. In FY19, I worked directly with the board of directors to build a comprehensive multi-year plan of action for DCG's European expansion project. As a result, the EMEA expansion project resulted in many strategic international clients and partner relationships. In addition, in FY18, we worked to develop a new LOB focused on direct client commercial services revenue, which in FY21 accounted for almost 60% of the company revenue. We established our core brand identity in FY17 and worked hard to build a successful brand known the world over in the Microsoft Partner community, as thought leaders, and as experts in our space. As a result, our combined online and media presence has a CAGR of over 5,000%. In addition, it continues to lead our continued success in delivering new clients to DCG.
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Implementation ConsultantDynamic Consultants Group (Dcg) Dec 2016 - Dec 2017Kansas City, Missouri, Us
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Director, Sales And MarketingDynamic Consultants Group (Dcg) Dec 2016 - Sep 2017Kansas City, Missouri, Us
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Implementation ConsultantNational Credit Center Apr 2016 - Dec 2016Austin, Texas, UsDuring my time at NCC, I worked directly on their startup product Avendas (CRM) with the implementation team to develop a suite of reporting packages in Microsoft Power BI to allow greater visibility to data structures, mapping, and the overall health of the implementation. In addition to developing reporting and implementing Power BI, I served as client liaison to the sales teams for requirements gathering and project coordination. This led to the successful implementation of our first CRM deal. Unfortunately, the startup was terminated after eight months due to a lack of funding. -
Implementation ConsultantVinsolutions - Cox Enterprises Jan 2015 - Apr 2016Mission, Kansas, UsWhile working on the implementation team, I developed a new process for project tracking in conjunction with the project management team to reduce my team's overall implementation from 60+ days to an average of 45 days, with some implementations below 10 days. The overall reduction of the implementation timeline helped increase MRR & LTV while seeing an overall increase in CSAT across the clients my team was directly involved with. Additionally, I served on several team initiatives focused on helping address department retention and client satisfaction following the acquisition of DealerTrack. -
Online Sales Inventory ManagerHendrick Automotive Group Oct 2012 - Jan 2015Charlotte, Nc, UsDuring my time, I was able to take Hendrick Toyota Merriam from 64th to 3rd in the nation for all Hendrick Stores for Online Inventory Sales. This was fueled by redeveloping the new/used car inventory onboarding process. This strategic initiative took our time-to-market from 10+ days to an average of below 3 days. This result increased overall dealer sales by 20% week over week, increasing the deal size by 5% and CSAT by 3%. I also worked directly with Scion a division of Toyota Motors to increase community engagement and increase sales, this resulted in the dealership receiving additional incentives from Toyota as well as more overall retail traffic from the 18-36 buyer demographic. -
Sales Operations ManagerAt&T - Convergys Nov 2011 - Feb 2012While working at AT&T through Convergys, I served as the sales leader on a floor of 75 with 15 direct reports. I focused on the development and success of Telco/Mobility (Home/Cell Phone) and UVerse (TV and Media) sales to direct consumers. I led the team to repeated success while maintaining the 1st or 2nd sales spot for daily sales consistently during my tenure. I also worked to develop and implement Microsoft SharePoint for the team for automated reporting and knowledge management. Additionally, I worked with AT&T's regional leadership to review sales data and create a structure for increasing product lines that consistently failed to meet target objectives - this initiative led to an increase in sales on my team and the entire sales floor.
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Account ExecutiveSomething Different Media Group Jan 2008 - Nov 2011Olathe, Kansas, UsWhile serving at SDMG I was able to learn the value of strategic thinking and selling. This allowed me to hone my sales skills and provided a founding relationship with sales. I worked to grow the team B2B sales for a website, graphics, and video production services and severe to help the retail side with creative deal-making and ways to increase the overall retail success of the B2C side. This involvement was directed at creating bundles that produced higher gross margins and increased customer satisfaction. I also worked directly with senior management to create new plans of action and advertising campaigns.
Josh Santiago Skills
Josh Santiago Education Details
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The Wharton SchoolManagement And Operations -
Emory UniversityGeneral
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Johnson County Community CollegeGeneral
Frequently Asked Questions about Josh Santiago
What company does Josh Santiago work for?
Josh Santiago works for Santiago & Company
What is Josh Santiago's role at the current company?
Josh Santiago's current role is Founder and Strategy Consultant.
What is Josh Santiago's email address?
Josh Santiago's email address is js****@****eam.com
What is Josh Santiago's direct phone number?
Josh Santiago's direct phone number is +191330*****
What schools did Josh Santiago attend?
Josh Santiago attended The Wharton School, Emory University, Johnson County Community College.
What are some of Josh Santiago's interests?
Josh Santiago has interest in Teaching, Etc, Learning, Flying, Investing, Photography, Racing, Golf.
What skills is Josh Santiago known for?
Josh Santiago has skills like Sales, Marketing, Management, Customer Service, Team Building, Social Media Marketing, Marketing Strategy, Sales Management, Project Management, Social Media, Budgets, Sales Operations.
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