Josh S. Email & Phone Number

Florida, United States

Austin, Texas, Us

Austin, Texas, Us

Kirkland, Wa, Us

- Led product strategy and roadmaps across a suite of 7 IT Operations products contributing 50%+ of the company’s revenue, in close partnership with Engineering, Marketing, QA, Technical Support, Sales, Pricing and Packaging. - Took from 0 to 1 four new successful products: ITSC, Deploy, Provision, and Enforce driving 246% revenue growth in 3 years from $40 to $160M and with 70%+ attach rate across customers. - Hired and managed a team of 7 product managers. Established the inaugural Associate PM and Internship programs, developing a growth plan and career leveling framework for PMs at the company. - Created the vision for IT Service Center product, a major partnership with Salesforce that landed 22 new customers in 1 year with $1M+ in ACV. Scoped the product, partnered with legal and C-suite to structure partnership, and eventually hired a team of 2 PMs and 12 engineers to launch.- Created a new roadmapping, prioritization, and staffing process at the company. Drove quarterly offsites with leadership, successfully aligned with Chief Product Officer and SVP of Engineering, and rolled out at the company. Teams now hitting 80% of their roadmaps vs. 40% previously. - Led the inaugural Global Technology Office, partnering closely with Chairman and CEO to incubate 2 features into production. Managed a team of 4 engineers, program managers to rapidly prototype and validate ideas.

Kirkland, Wa, Us

- Promoted to lead product launch for Deploy, tool for managing software deployments, doubling ACV quarter over quarter to $16M ACV.- Introduced the first IT Operations solution SKU driving sales through bundles and solution outcomes.- Managed Analyst Relations, working closely with Gartner, Forrester, and IDC to position Tanium’s brand and capabilities. Achieved the company’s 1st Wave recognition in End User Experience Management and Honorable Mentions in Unified Endpoint Management. - Built tooling to drive product operations efficiencies across the product organization (product metrics reporting, internal product updates to key stakeholders, data lake integrations to drive data driven decision making).- Led and designed multiple user research studies to better understand user behaviors and user experience design best practices for enterprise customers, ultimately driving attach rates from a stagnant 50% to now 84%.- Spearheaded competitive intelligence documentation based on previous experience and market research.

Kirkland, Wa, Us

- Managed new and current customer sales engagements to solve customer use cases, via demos, consultative sessions, and custom developed solutions for customer needs for Fortune 500 companies like AutoNation, Raymond James, Regions Bank, Goldman Sachs and more. - Co-developed a new, streamlined proof of concept that automated the hygiene check of customers’ technology setup, leading to faster and improved customer acquisition (landing 95%+ of prospects)

Managed service provider providing IT and security consulting and strategy services to small businesses in the southeastern United States.

- Led multiple strategic and complex projects across various teams and business units relating to technical migrations, user experience improvements, and mergers and acquisitions (M&A). - Designed new onboarding and provisioning tools (e.g. PowerShell GUI for AD/Exchange/Lync account management) that drove help desk efficiency and allowed 70% reduction in escalations and support costs.- Sourced products for the technology department and built proposals for their need and ROI they would bring.

London, England, Gb

Bloomington, Mn, Us

Product Strategy: Discovering, Developing, Managing, And Marketing Products As A Business, Business, Management, Marketing, And Related Support Services

Disruptive Strategy

Bs Network And Communications Management