Josh Tessier Email & Phone Number

Reston, Va

Ashburn, Va

• Lead PM on the Department of the Interior’s (DOI) IT Transformation initiative of infrastructure consolidation to create an optimized, scalable more manageable enterprise network architecture• Developed, managed, and executed migration plan, consolidating 13 different bureau networks comprised of over 1500 sites to a new enterprise network to include equipment and security requirements.• Created detailed transition list for each bureau, and scheduled the appropriate internal Verizon and external customer resources• Responsible for planning, upgrading and monitoring the replacement of four main department internet access circuits• Planned and scheduled technology refresh initiatives requiring hot cuts for all 1500+ DOI sites across Verizon and customer resource’s to ensure minimal customer disruption• Managed planning and implementation of a redundant network architecture for the Main Interior Building and ensured service availability for cabinet level executives• Executed the integration of emerging technology solutions into DOI’s network infrastructure and gateway data centers by coordinating work between vendors, sub-contractors and team members across various IT groups at different locations• Communicated with internal and external team members providing project status, milestone updates, risk analysis updates, and ad hoc assistance, as required• Implemented the enhancement to the network by increasing band width and providing redundancy at the DOI’s main facilities in downtown Washington, DCo Planned and executed all switch, router and circuit installations ensuring the solution was ready for customer useo Planned and scheduled migration of customer traffic to the new infrastructureo Optimized the connection between the Main and South Interior buildings to provide redundancy to customers at those locations increasing stability

Ashburn, Va

• Served as key customer point of contact for multiple Federal customers and liaison between cross-functional internal teams• Contributed as a writer to the pre-sales proposal development of the Department of the Interior’s awarded Networx contract with an annual value of over $50 million• Managed the implementation of 400+ new MPLS circuits and equipment for the National Park Service under DOI• Procured and implemented a 1200+ node MPLS upgrade for the Federal Bureau of Investigation• Performed invoice analysis to ensure budgetary allocations met contractual obligations• Monitored and tracked all open issues on assigned accounts and produced daily status reports for management showing issues were being addressed and resolved • Advised DOI and FBI customers on contract modifications resulting in cost savings and/or services to the customer • Managed orders ensuring calling card and phone lines were input correctly into the ordering system• Responsible for researching and fixing all billing discrepancies on assigned DOI accounts• Created change orders to resolve billing errors that were found to be valid • Instrumental in building the Bureau of Indian Affairs, TRUSTNET network, in response to congressional mandate to be more secure. The TRUSTNET Network model was adopted by the DOI to create the Enterprise Service Network which is the network still used today.• Oversaw the ordering and implementation process of the FBI’s NextGEN MPLS PIP network• Managed the FBI CJIS account which involved overseeing maintenance operations and orders being placed for a 50 site MPLS network

Vienna, Va

• Managed a team responsible for creating and tracking over 150 FTS2001 and GSA scheduled telecommunication orders per week• Implemented better tracking tools and tighter order quality control regulations resulting in a 70% reduction in late orders• Provided status reports in monitoring the internal metrics for fifteen government agencies. This information was used to advise the customers of the status of their orders. • Responsible for providing management, sales organization, and the PMO team a weekly report showing the number of orders processed and delivery milestone schedule• Promoted to senior customer facing account service manager due to exemplary performance of duties