As the VP of Customer Support and Success at Universal Tennis, I lead a top-tier remote team of customer-focused professionals who deliver exceptional service and value to our users across the globe. I have over 10 years of experience in customer operations, training and development, and program design, with a proven track record of exceeding expectations.My life's mission is to create environments that allow people to do their best work. I use compassion, efficiency, and clarity to empower my people, foster collaboration, and build a happy and engaged team. I’m passionate about people, technology, dogs, and tacos :)
Listed skills include Training, Employee Training, Customer Service, Leadership, and 8 others.