Josh Tinelli Email & Phone Number

Hagerstown, Md

• Acquire busy, yet underperforming, seasonal frozen treat restaurant. Manage day-to-day operations as well as long-term strategic goals to maximize shareholder, customer, and community value. • Hire, train, and develop a staff of committed employees while managing a high turnover rate due to business seasonality. Develop a culture that rewards outstanding performance while seeking to exceed customer expectations. • Drive customer satisfaction and repeat visits through a focus on delivering an outstanding customer experience. • Manage inventory using FIFO (First In First Out), place purchasing orders semi-weekly to maintain freshness in a JIT (Just In Time) manner, and plan treat production daily based upon weather, seasonality, and customer demand. • Develop and continuously improve processes with a focus on Lean methods that minimize waste and prioritize customer value. KEY RESULTS: During 4 full years of ownership (2015-9), store sales have increased every year, by an annualized average growth rate of 17.8%. Results compare especially favorably to Rita's franchise system's average same store sales (SSS) declines in 2017-8 and single-digit increases in 2019.

Washington D.C. Metro Area

• Manage the non-automotive spend of 6 geographically diverse facilities that covers transportation, aerospace, and construction equipment industries. • As member of Indirect Products and Services department regional management team, work with all levels of the organization to ensure Volvo corporate purchasing policies are followed and global best practices are employed. • Experience developing and leading a departmental culture change initiative. • Provide leadership, coaching, and direction for the work of 9 purchasing professionals who collectively control over 75 MUSD in indirect annual spend. • Identify opportunities for cost savings through a combination of market research, supplier coordination, and negotiation. Cost savings methods include recurrent spend reduction and negotiation on spot buy purchases, while incorporating a Total Cost of Ownership approach. • Run reports to evaluate trends in spend and supplier activity. Manage department budget and forecast potential impacts to work methods and personnel. • Adept at developing SWOT and risk analyses and recommending tactical as well as strategic solutions to complex business challenges.• KEY RESULT: Increased team's cost savings at an average annual rate of 52% during tenure.

Washington D.C. Metro Area

• Consult with Senior Management of Product Development to develop and track key performance indicators to measure process performance against strategic business objectives. • Support, facilitate, and foster the use of quality tools, including Failure Mode and Effects Analysis (FMEA), Root Cause Analysis (RCA) tools, and Design of Experiments (DOE). • Drive business process improvement and lean manufacturing methodology as Volvo Production System (VPS) leader for Product Development. • As an Operational Development (OD) Team Leader, lead a team of 10 (managers, engineers, and support personnel) in continuous improvement activities for various business processes. • In role as OD Coach, provide leadership and cultivate teamwork to enhance performance of other OD teams. • Develop and foster advanced reliability analysis techniques as Reliability Engineering leader in Product Development.

Columbus, Ohio Area

• As a Supplier Quality Representative for the world’s largest motorcycle manufacturer, confirmed that design specifications and standards are met from worldwide vendors for new models in a two-assembly-line flexible manufacturing plant. • Initiated and developed Metrology/Problem Solving Section, which utilized advanced problem-solving skills to improve root cause investigations and complex problem analysis. Designed and built database to handle engineer investigation requests, report results, and track benefits to department and plant. • As ISO, Safety, and Environmental Representative for Motorcycle Plant Purchasing department, developed procedures, audited, and trained associates in accordance with the ISO9001:2000 and ISO 14001:2004 standards.• Consulted suppliers as part of the Outstanding Quality Group to implement the Supplier Improvement Program, which provided leadership and training for building quality into their manufacturing processes.

Master Of Business Administration (Mba)

Bs, Mechanical Engineering

Activities and Societies: Co-Founder, Penn State Motorcycle Club