*Conduct assessments of in-house legal department functions and provide operational coaching to optimize workflows and processes*Provide data-driven strategies, IT solutions, and best practices to create actionable recommendationsDevelop key billing guidelines and implement e-billing tools to increase visibility and reduce outside counsel spend*Manage the development and full lifecycle of dashboards that provide insights into critical KPI efforts in legal departments*Build key relationships with internal IT teams to increase collaboration with legal teams*Facilitate selection & implementation of new tools and technology for legal departments

* Played instrumental role in leading and streamlining implementation of real-time metrics dashboards that resulted in annualized cost savings equal to several full-time headcount. Effectively scoped, evaluated, and implemented talent intelligence tools, processes and methods, including predictive analytics.* Charged with impacting mission-critical business decisions by providing on-demand access to metrics and key business insights to executive leadership ― D&I policy, line utilization, workforce planning.* Led global cross-functional teams of developers, HR, Procurement technicians. Created global standards for how HR and Compliance metrics are calculated and reported and implemented new processes across entire organization. * Collaborated with executive leadership to develop roadmaps for enhancements and set strategy for expansion of dashboards.* Determined budget, project milestones, communication strategy, and resourcing needs. Ensured initiatives were prioritized and aligned by establishing success metrics for projects and ensured performance was tracked and measured.

* Established and developed annual project roadmap, ensuring alignment with overall Google Maps strategy.* Managed cross-functional collection projects that resulted in over 800 landmark sites being mapped over a 2-year period. * Led over 100+ technicians; and managed talented cross-functional teams. Owned program communication, accelerated progress by driving crisp and timely decisions, cleared blockers; and escalated as appropriate. * Led negotiations with National Parks Service and Army Corp of Engineers to obtain permission to collect imagery and map over 100 + National Historic Monuments and UNESCO World Heritage Sites. * Influenced design and development of strategic processes; and provided hands-on support for key projects. Partnered with 6+ program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery.

Assisted leadership with tracking quarterly metrics, as well as led initiatives to boost sales. Engaged with customers through client-facing social and educational events. Acted as co-lead for physical store expansion projects.* Validated and drove site and regional quarterly sales metrics* Collaborated with vendors to provide sales and product training to staff* Managed merchandising for quarterly and annual sales events* Facilitated customer and employee social events which lead to increased customer engagement and retention* Developed and implemented efficiency improvements for specialty products

Engaged with various clients on short-term operational support and project management. Responsibilities included reviewing and defining strategy, establishing marketing campaigns, determining and establishing metrics, and the development of training. Accomplishments include: * Implemented sales plan that increased sales of marketing packages by 60%* Designed custom marketing strategies for Realtors and homeowners* Established and expanded new dental sales territory in Central Texas region* Facilitated client education though “lunch & learn” sessions and quarterly seminars• Established daily and weekly sales metrics for territory

Supported key revenue and growth initiatives as leader of the Business Development team. Responsible for developing growth roadmap, establishing metrics and KOIs, and development of marketing strategies. Worked cross-functionally with other team leads to achieve short- and long-term goals. * Led teams in achieving sales goals on a quarterly basis, increasing profit 57% YOY* Established team of 20+ sales associates and provided training and coaching to team* Identified and communicate to the team pertinent business insights and analysis* Built robust pipeline of partners from specific initiatives* Managed all partner and investor relationships* Facilitated weekly small- and large-scale client events

Develop and establish warranty tracking and management system. Responsible for developing procedures to process warranty claims, ensure claim validation, provide warranty trend analysis, and determine warranty improvement prioritization. * Developed and implemented warranty and returns process for company.* Managed and oversaw repair technician team, including training.* Collaborated with professional cycling teams in the testing and development of new products.* Served as a spokesperson at trade shows and industry-related events throughout North America.* Consulted and assisted in knowledge transfer of the warranty process during transition to new company ownership.