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Joshua Turner is listed as Solutions Architect, Voice | Cisco Unified Customer Voice Portal Engineer and IVR Developer at HomeServe USA at HomeServe USA, a company with 501 employees, based in Greater Chattanooga, United States, United States. AeroLeads shows a work email signal at homeserveusa.com and a matched LinkedIn profile for Joshua Turner.
Joshua Turner previously worked as Solutions Architect, Voice | Cisco CVP Developer | IVR Developer at Homeserve Usa and Voice Engineer II / Cisco UCCE Systems Engineer at American Express. Joshua Turner holds Master Of Science (Ms) from Grand Canyon University.
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AeroLeads found 1 current-domain work email signal for Joshua Turner. Compare company email patterns before reaching out.
Josh blends 12 years of experience in voice network engineering and support with a financial and operations management background. His unique skill set, along with a relentless problem-solving and "Can Do" attitude, help him to understand the things that truly drive value to an organization. He has helped to design, build, implement, and manage IP telephony, call center, and voice network solutions that have improved performance and delivered a strong return on investment (ROI). These solutions include:► Cisco Unified Communications (UC)► Cisco Unified Call Center Enterprise (UCCE)► Cisco Customer Voice Portal (CVP)► Cisco Unified Communications Manager (CUCM)► Cisco Prime Collaboration and Jabber► IVR Platforms and Applications► NICE Perform and Nuance Platforms► CRM and CTI Desktop Integration► Cisco IP Communicator over VPN► SIP over MPLS► XMedius, Finesse and Calabrio; some AvayaJosh earned an MS degree in 2012 and holds the CCNA Voice and CCNA R&S certifications, and he recently renewed his Cisco Certified Unified Contact Center Enterprise Specialist (UCCE) certification.Josh has passed the networking exams related to Interconnecting Cisco Networking Devices 1 & 2, Implementing Cisco Unified Communications Manager 1, as well as Introducing Cisco Voice and Unified Communications Administration v8.0. Josh also holds multiple UCCE Specialist Designations, including support, implementation, and design as well as the Cisco Collaboration Architecture Design Specialist Designation.
Listed skills include Ccnp, Unified Communications, Virtualization, Voice Networking, and 17 others.
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Norwalk, CT, US
Josh was recruited by this multi-national home emergency repairs and improvements company into a telecom engineering role before being quickly promoted to his current role as a Solutions Architect for Cisco Unified Customer Voice Portal (CVP), IVR, telephony integration, and Cloud technology solutions development. He leads a team of 4 in architectural.
New York, NY, US
In this role, Josh drove the evaluation, engineering, testing, and support of unified voice solutions for American Express's mission-critical contact center environment. As American Express transitioned away from Avaya in their worldwide operations, Josh aligned the capabilities of Cisco's UCCE platform with the needs of the business.Position highlights.
Houston, Texas, US
In this role, Josh led initiatives to optimize call center performance by guiding the development, implementation, and support of telephony and unified communications solutions. He collaborated with key business stakeholders to understand the needs of the operation, then he developed solutions based on his in-depth knowledge and technical expertise.He.
Phoenix, AZ, US
Josh designed and implemented voice network solutions and provided ongoing technical support and administration for the network infrastructure. He interacted with stakeholders of the business to identify their needs and develop appropriate solution strategies. He also engineered and tested the architecture design. Josh was originally hired as a Customer.
Tempe, AZ, US
Josh was hired as a Revenue Accountant and quickly promoted to the leadership role managing business development operations. In this capacity, worked with the General Counsel and Chief Compliance Officer to set policies and procedures as well as to ensure standards compliance within the operation. Josh also performed risk assessment and remediation to.
Tempe, Arizona, US
Josh oversaw the analysis of payment trends and outstanding receivables for a multi-billion-dollar portfolio. He worked with cross-functional teams to execute his task. Josh was well recognized as instrumental in helping to ensure the seamless adoption and execution of Sarbanes-Oxley (SOX) compliance standards.Position highlights included:► Aiding in the.
Other employees you can reach at homeserveusa.com. View company contacts for 501 employees →
Billie Lane
Colleague at Homeserve Usa
Cleveland, Tennessee, United States, United States
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Alycia Now
Colleague at Homeserve Usa
New York City Metropolitan Area, United States
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Prithish David
Colleague at Homeserve Usa
Washington, District Of Columbia, United States, United States
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Blake Koonce
Colleague at Homeserve Usa
Norman, Oklahoma, United States, United States
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Joscelynn Means
Colleague at Homeserve Usa
Cleveland, Tennessee, United States, United States
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JM
Jessika Murphy
Colleague at Homeserve Usa
Chattanooga, Tennessee, United States, United States
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Jim Harper
Colleague at Homeserve Usa
New York, New York, United States, United States
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Shelby Garrett-Winstead
Colleague at Homeserve Usa
San Diego County, California, United States, United States
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MD
Mike Decarlo
Colleague at Homeserve Usa
Fairfield, Connecticut, United States, United States
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Dexter Brady
Colleague at Homeserve Usa
Chattanooga, Tennessee, United States, United States
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Quick answers generated from the profile data available on this page.
Joshua Turner works for HomeServe USA.
Joshua Turner is listed as Solutions Architect, Voice | Cisco Unified Customer Voice Portal Engineer and IVR Developer at HomeServe USA at HomeServe USA.
AeroLeads has found 1 work email signal at @homeserveusa.com for Joshua Turner at HomeServe USA.
Joshua Turner is based in Greater Chattanooga, United States, United States while working with HomeServe USA.
Joshua Turner has worked for Homeserve Usa, American Express, Direct Energy, Grand Canyon University, and Nextstudent.
Joshua Turner's colleagues at HomeServe USA include Billie Lane, Alycia Now, Prithish David, Blake Koonce, and Joscelynn Means.
You can use AeroLeads to view verified contact signals for Joshua Turner at HomeServe USA, including work email, phone, and LinkedIn data when available.
Joshua Turner holds Master Of Science (Ms) from Grand Canyon University.
Joshua Turner is listed with skills including Ccnp, Unified Communications, Virtualization, Voice Networking, Ccna, Network Engineering, Cisco Ip Telephony Design, and Network Optimization.
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