Worked as a Test Engineer and Release Manager with the overall responsibility of the quality and the rapid release of the Sophrona applications to include the R10 Patient Portal, Sophrona Office Portal, Referral Portal, SageBridge, and the Scheduling Widget.- Instrumental in the rapid release and usability of the un-planned Telehealth feature initiative brought about by the COVID-19 pandemic, by quickly identifying issues and working directly with each developer as needed to include in the evenings and weekends to rapidly resolve those issues. - Accomplished the successful testing of multiple applications consisting of numerous features to include but not limited to: Patient Account Creation, Secure Messaging, Patient Chart Viewing/Download/Transmit, Patient Registration, Real Time Appointment Scheduling, Display of Appointments, Telehealth, Email Verification, Referral Scheduling, Referral Reporting, etc. - Managed the release of more than 60 releases per year across 5 applications to include R10 Patient Portal, SageBridge, Sophrona Office Portal, Referral Portal, and Scheduling Widget.- Implemented Automation using Katalon and Selenium to capture the end-to-end use of the R10 Patient Portal and Sophrona Office Portal to increase the speed and accuracy of regression testing.

Worked as a Quality Specialist/Engineer on Afaria server and client within an Agile-Scrum development environment that communicated globally across multiple sites and teams. Worked as a Quality Specialist/Engineer on SAP Mobile Platform within an Agile-Scrum development environment that communicated globally across multiple sites and teams.- Essential in the thorough and rapid testing of the KNOX feature for SAP Afaria to maintain our working partnership with Samsung- Part of an integrated development/QA Agile-Scrum team that outperformed our projected KNOX feature completion rate by 50%

Worked as a QA Software Engineer on iAnywhere Mobile Office and OneBridge Mobile Groupware server and client within an Agile-Scrum development environment that communicated across multiple sites and teams.- Team Lead for persistent Sustaining Engineering QA effort on previously released and supported versions of OneBridge Mobile Groupware and iAnywhere Mobile Office- Executed performance, load, and stress testing on the iAnywhere Mobile Office and the OneBridge Mobile Groupware products- Developed test scenarios that addressed areas such as software scenarios, regression testing, bug verification, customer usability, and database impact while QA Team Lead for the Sustaining Engineering effort.- Analyzed and executed automated tests on iAnywhere Mobile Office and OneBridge Mobile Groupware to aid in the QA Sustaining Engineering effort.

Assoc. QA Software Engineer on OneBridge Mobile Groupware server and client within an Agile-Scrum multi-site development environmentAssoc. QA Software Engineer on OneBridge Mobile Groupware server and client within a Waterfall multi-site development environment- Embraced the challenge of configuring SyncML across multiple phones and networks for OneBridge Mobile Groupware and passed the knowledge obtained to my co-workers to minimize resource drain- Performed as Second Tier Support on the XTNDConnect PC mobile device product line while maintaining primary duties as a Software Engineer – QA on the OneBridge Mobile Groupware product

Technical Support Specialist on the XTNDConnect PC mobile device product line- Provided excellent technical support to the customers of the XTNDConnect PC mobile device product.- Tracked and resolved customer outstanding issues in a timely fashion.- Developed and maintained an in-depth product knowledge base.

- Installed, maintained, overhauled, repaired, and modified fixed, mobile, and transportable transmitters, receivers, transceivers, and related equipment which included: amplitude modulation, frequency modulation, single side-band, independent side-band, low frequency, high frequency, very high frequency, ultra high frequency, radio frequency amplifiers, and base radio radio systems for point-to-point and ground-to-air communications.- Used layout drawings, schematics, and pictorial diagrams to solve maintenance problems.- Analyzed operating characteristics of equipment to determine the source of a malfunction.- Performed intricate alignment and calibration procedures to ensure maximum operating efficiency.- Determined repair procedures necessary to repair defective equipment. - Assembled, connected, secured, and interconnected components such as transmitters, power supplies, and antenna assemblies.- Unpacked, inspected, and positioned communications equipment; erected antennas; and interconnected communications facilities. - Performed preventive maintenance inspections at specified intervals on ground radio communications systems and related equipment to insure continued operational status. - Isolated malfunctions using the required test equipment, analyzing voltage and waveform measurements, schematic diagrams, and equipment operating specifications. - Fabricated and connected various types of antenna systems and transmission lines. - Tested repaired components using bench mock-ups and related test equipment to verify correct operating parameters. - Maintained inspection and maintenance records.

- Installed, maintained, overhauled, repaired, and modified fixed, mobile, and transportable transmitters, receivers, transceivers, and related equipment which included: amplitude modulation, frequency modulation, single side-band, independent side-band, low frequency, high frequency, very high frequency, ultra high frequency, radio frequency amplifiers, and base radio radio systems for point-to-point and ground-to-air communications.- Used layout drawings, schematics, and pictorial diagrams to solve maintenance problems.- Analyzed operating characteristics of equipment to determine the source of a malfunction.- Performed intricate alignment and calibration procedures to ensure maximum operating efficiency.- Determined repair procedures necessary to repair defective equipment. - Assembled, connected, secured, and interconnected components such as transmitters, power supplies, and antenna assemblies.- Unpacked, inspected, and positioned communications equipment; erected antennas; and interconnected communications facilities. - Performed preventive maintenance inspections at specified intervals on ground radio communications systems and related equipment to insure continued operational status. - Isolated malfunctions using the required test equipment, analyzing voltage and waveform measurements, schematic diagrams, and equipment operating specifications. - Fabricated and connected various types of antenna systems and transmission lines. - Tested repaired components using bench mock-ups and related test equipment to verify correct operating parameters. - Maintained inspection and maintenance records.