Joshua Biehler Email & Phone Number

Arlington, Va, Us

Arlington, Va, Us

Arlington, Virginia, Us

We serve as strategic collaborators and consultants for non-profits, advocates, and communities that wish to increase capacity, improve organizational development, and achieve advocacy and fundraising goals.OUR MISSION is to improve your organization’s capacity and your communities’ ability to achieve goals, using our expertise, guidance, support, and advocacy.www.kjstrategic.com

Washington, District Of Columbia, Us

Developed targeted learning plans based on identified capabilities and productivity goals,designing and presenting virtual training sessions, co-leading in-person courses, andorganizing a retreat focused on strategic planning that garnered praise from participants.Co-authored two Notice of Funding Availability (NOFA) Housing Counseling TrainingGrants, receiving the highest award in the history of the organization and demonstratingan ability to proactively fundraise by expanding and diversifying funding through localand state private organizations.Provided recommendations for improving training practices, resource management, andperformance in alignment with development objectives—introducing a new marketingand engagement strategy that increased training participation levels by 10% annually.Identified strengths and discrepancies in programming, introducing continuousimprovements and overseeing the build-out of future adult learning and traininginitiatives based on needs assessments, research, and performance-related data analysis.Coordinated and managed planning, scheduling, and logistics for training retreats, and in-person sessions—handling vendor invoices and travel reimbursements for participants.Established and maintained multiple performance, attendance, and budget trackingreports, ensuring 100% accuracy for registration logs and evaluation documentation.Drafted contracts for and assisted in managing subject matter experts (SMEs) andtrainers, providing further leadership to temporary staff to ensure operational efficiency,streamlined workflows, and compliant with organizational standards.

Washington, District Of Columbia, Us

Demonstrated knowledge of product and service offerings, employing strong communication and leadership skills to deliver clear and concise directives to staff and make sound recommendations to guests.Sought out new vendors and contributed to the development of new products that increased annual revenue by 3%.Maintained inventory and organized stockroom to ensure availability of products, fulfilling orders with 100% accuracy, increasing revenue by 30% since launching website sales in 2016, and reducing inventory level shrinkage by 90%.Designed and introduced a shop manual that outlined standard operating procedures (SOPs).

Washington, District Of Columbia, Us

Collaborated with subject matter experts to identify needs based on performance metricsin support of workforce development, retention, and quality control.Crafted templates for and developed lesson plans that included digital media, quizzes,lectures, presentations, and hands-on learning activities—researching best practices formaximizing usability and accessibility for users and instructors.Contributed to the production of a train-the-trainer module for instructors, demonstratingproficiency in the design, development, and delivery of all materials including audio,video, graphics, and written content—seamlessly incorporating all elements into the finalproduct for a cohesive user interface.

Directed the implementation of strategies and solutions that optimized daily processes,maximized productivity, and enhanced time management in a fast-paced environment Demonstrated an ability to adapt to constantly changing circumstances, addressingevent-related issues and offering solutions that resulted in minimal disruptions.Facilitated volunteer training, building rapport rooted in trust and communication,effectively delegating tasks and promoting a highly organized approach to operations in acollaborative, dynamic workspace.

Served as a point of contact for customers, tasked with delivering clear and concise information related to available products and service offerings.Worked with cross-functional departments to foster a more cohesive environment, introduce new procedures for streamlining member enrollment, and improving overall service functions.Established a reputation for being a self-starter with the ability to mitigate challenges in an unpredictable, dynamic, service-focused environment.

Led a team of 30, maintaining a positive workplace and collaborative work ethic amongst the team, ensuring floor operations ran smoothly throughout the entire shiftSelected by the district manager to open and facilitate training, workforce development, and employee relations for a new store—to deliver instruction that increased operational efficiency and fostered a commitment to excellence while simultaneously managing home store operationsIdentified behaviors responsible for less than optimal output, shifting a fragmented, robotic enterprise culture towards a service-centric approachManaged customer inquiries and concerns, employing problem-solving and communication skills to offer reasonable solutions that ensured satisfaction

Master'S Degree, Organizational Development & Change

Certificate, Leadership Development

Certificate, Retail Management

Bachelor Of Arts - Ba, Art History