Managed grinding shop and assured quality for short run and production, center-less and OD grinding per ISO 9001:2008 standards. Supervised incoming and outgoing shipping as well as operated machinery when needed. Responded to customer inquiries regarding scheduling, delivery times, and quality related issues. Supervised employees, ensure quality, implemented disciplinary actions, and overall production throughout the shop. Capable of running through feed, bar stock, end feed, and OD CNC machines. Specialized in tight tolerance, multiple-diameter, end-feed. Conducted internal audits and maintained control of quality related documents, including calibration records for all gages. Maintained Procedure manuals and Quality Manuals in compliance with ISO standards. Reviewed job orders and maintained traceability of all incoming and outgoing materials.