Joshua Buch Email & Phone Number

United States

Grand Island, New York, United States

Headed creation and production for all outgoing content. Oversaw and collaborated with multiple teams toensure content was in line with standards. Rebuilt, implemented and maintained the social server for thecompany, and the community. Handled all social media and website maintenance.

Buffalo-Niagara Falls Area

In my role at McKeagan LLC, I reviewed invoicing for accuracywhile ensuring timely payments. I exercised effective warehousecommunications for workflow optimization. Moreover, I oversaw sales outreachand donation outreach to accomplish targeted business goals.Significant Contributions:• Processed and managed client requests by conducting detailed marketresearch and analysis.• Implemented CRM software setup to connect with customers, streamlineprocesses, and… Show more In my role at McKeagan LLC, I reviewed invoicing for accuracywhile ensuring timely payments. I exercised effective warehousecommunications for workflow optimization. Moreover, I oversaw sales outreachand donation outreach to accomplish targeted business goals.Significant Contributions:• Processed and managed client requests by conducting detailed marketresearch and analysis.• Implemented CRM software setup to connect with customers, streamlineprocesses, and improve profitability.• Managed independent contractors effectively to accomplish targeted goals. Show less

Niagara Falls, New York, United States

In my previous role as Manager/Assistant Manager, I was interacted withcustomers directly, as well as via phone/video calls to address concerns andprovide prompt resolutions. I up-kept with current regulations and potentialproblems to make effective decisions. I utilized my leadership skills tomentor staff as per the standard of procedures of the company.In addition to this, I oversaw day-to-day operations from opening/closing ofthe shop to organizing and ensuring a… Show more In my previous role as Manager/Assistant Manager, I was interacted withcustomers directly, as well as via phone/video calls to address concerns andprovide prompt resolutions. I up-kept with current regulations and potentialproblems to make effective decisions. I utilized my leadership skills tomentor staff as per the standard of procedures of the company.In addition to this, I oversaw day-to-day operations from opening/closing ofthe shop to organizing and ensuring a hygienic environment. Managedtransactions personally and through calls to maintain stability in finance.Selected Contributions:• Conducted market research and analysis prior to devising and incorporatingmarketing strategies.• Cooperated to establish a wholesale department to facilitate in generatingnew business for shop.• Built and retained a secure environment to mitigate risks.• Headed two longest-running accounts of the business. Show less

Niagara Falls, New York, United States

During this role. I provided exceptional customer service to upholdcustomers' satisfaction level. I played a key role in order managementthrough proper invoicing and delivering orders on time.Selected Contributions:• Engaged end-to-end with customers to offer solutions to queries.• Regulated inventory to minimize storage costs and stock items as per theneeds of the customers.