• Direct enrichment coordination and scheduling across 75+ schools nation-wide, managing 150+ vendor relationships to ensure they satisfy company and district expectations across 500+ classes per session• Partner with Field Leaders to gather feedback and implement changes, ensuring they have the tools needed to run electives successfully at each site and meet company/client needs, creating new tools as necessary• Develop and implement regular training for 120+ Field Leaders and 150+ vendors to ensure the high quality delivery of electives programming and compliance with company/client safety and risk requirements• Lead sales/consulting calls with multiple school district clients and prospects interested in adding or transferring management of electives programs, guiding the feasibility analysis and securing the sale to drive organic growth• Procure vendors services after rigorous review of local options to ensure responsiveness to the needs of the communities served, and drive revenue by capitalizing on the demand for desired programs• Coordinate cross-functionally with other department leaders and senior management to find efficiencies and optimize processes across multiple departments, including accounting, field operations, human resources, marketing, sales, and tech• Analyze large amounts of data to create optimum strategies for growth and continuous program improvement• Leverage spreadsheet software, such as Excel and Google Sheets to increase operational efficiency and reduce human error, including building semi-automated scheduling, invoicing, and data tracking tools• Created and managed databases across multiple platforms, maintaining their accuracy, and increasing the efficiency of their usage in making data-driven decisions to improve program scheduling, marketing, communication, and other essential business functions

• Coordinate the opening a new District in Moon Township, PA through the development of a Summer Camp Program• Client Net Promoter Score of 75 for 2022-23 school year on -100 to 100 scale, 37 points higher than company average • Oversee before/ afterschool programs for 3 schools in Radnor district including electives, full-day/break camps• Form and maintain relationships with clients including district and school administration, parents, and vendors• Manage team of 10-15 employees• Fall Net Promoter Score of 81 with a 75% participation rate, highest ever in district• Meet and exceed Net Promoter Score and labor benchmarks in Spring and Fall• Redesign and implement enrichment-based, themed camp days resulting in registrations to increase from 30+ in Spring 2020 to 100+ in Fall 2022

• Created a tracker used by districts across the country to manage class cancellations and make up plans, reducing the need to refund cancel classes last minute and make post payment adjustments• Prospect and vet potential electives vendors for PA school districts electives programs• Coordinate contracts, pricing, schedules, and room assignments with each vendor at each school to ensure compliance with licensing requirements and smooth kick-off of semester electives program• Promote electives offerings at each school via various marketing tactics to maximize student registrations and limit class cancelations due to low participation• Developed, implemented, and trained staff for canceled class procedure to increase ease of use and accountability

• Meet and exceed Net Promoter Score target for 2021-22 school year• Lead team of educators to ensure the delivery of engaging, interactive educational experiences and curriculum• Foster strong relationships with school administration, parents, & PTA organizations to provide the best care for children and ensure customer satisfaction• Develop and implement program system for virtual school day care during pandemic and train peers and educators to ensure children’s academic success

• Coordinate daily operations of school location as the Site Lead such as: preserve the safety and supervision of the program participants, play and interact with the children, and maintain daily contact with parents, while complying with DE Food Bank and Delaware Stars Program requirements• Implemented a job assignment system which requires the children to apply for and be assigned to specific jobs that they are “paid” for, in order to foster the YMCA’s core values of respect, honesty, caring, and responsibility

Volunteered on the YMCA Annual Campaign Team for 3 years; top campaigner on my team for 2 consecutive years.

•Responsible for the constant safety and supervision of 20+ children ages 8-10 as they participated in various physical and educational activities throughout each day such as field sports, environmental activities, art projects and daily swim•Actively engaged and participated in each activity with the children, while still maintaining effective group management•Was nominated for the “Super Staff” award within the first week of employment and won the award the second week

Created the curriculum for and taught the following courses:• 8th Grade Pre-Algebra• 9th Grade Algebra• 10th Grade Geometry• 11th/12th Grade Business Elective• Created a separate math course based on student data from previous year to improve overall math performanceLed the following clubs/activities:• Junior Achievement (Job Shadow and Company Program)*• Environmental Science Summer Program

Competed at the Piranha Pond pitch competition and received $200 in fundingCompeted at the Barracuda Bowl where one student was selected for an internshipTwo of my students were selected for the JA Centennial Program

• Built start-up non-profit organization from conception with team of 6 by developing ideas and solutions to critical business functions such as marketing, financing, and operations• Directed logistics and operations of kick-off football combine event which hosted 50+ student athletes and their families

• Preside over 12 Chapter Delegates and 7-member Executive Board that oversee 6 Greek Chapters with membership of 300+ students and act as a representative to the greater UD community• Revamped structure of chapter representation by instituting new Chapter Delegate position and selection process to create increased opportunity for qualified members to actively engage with the Special Interest Greek Council

• Chaired debate for elections and amendments to the Constitution and Bylaws to ensure accordance with Robert’s Rule• Handled ticket sales for a high-profile event hosting speaker, Laci Green, and attended by over 130 students

• Coordinated budgetary processing and internal coding resulting in the submission of over 40 staff credit card monthly expense reports to be in compliance for national funding• Managed daily systems across a variety of operations projects: supporting university-based operations, event planning and implementation, materials requirement planning and distribution, and data management for more than 600 staff and corps members over a 10-week period

•Responsible for being a counselor in any group between 4th and 10th grades at a moment’s notice, which required combining skills acquired from previous experience working with children to effectively supervise and guide various types of children•Completed safety training that included training in medical and other threatening emergency situations

"The Johns Hopkins Tutorial Project is an after-school tutoring program that provides academic support for elementary school students. Children are paired with Johns Hopkins University students and receive one-on-one help in reading and math in this program."As an Organizer:• Managed and assigned 6 tutor-student pairings based upon the personality and teaching/learning style of each tutor and student • Fostered the success of tutor-student pairings through regular coaching of tutors, student testing, and constant conflict resolution• Created channel of regular and open communication with participants’ parents to involve families in children’s educationAs a Tutor:•Tutor a fifth grader from an inner city Baltimore school in math, reading, and writing, helping him set and reach individualized goals in these subjects throughout the semester

• Installed committee with purpose of providing opportunities for EWB students to gain valuable hands-on experience in project design, implementation, and evaluation while having a positive impact on the local community• Motivated 70+ members to sign up for the committee through presentation of committee to general body