Recruiting, screening, and training new agents. Analyzing performance and drawing up action plans. Establishing strong relationships with staff and clients. Ensuring all staff exercise good time management.

* Responsible for fostering and maintaining relationships with partner agencies and driving their growth and success* Working closely with agency partners, providing strategic guidance, support, and resources to help them achieve their business objectives* Collaborates with internal teams to develop and execute effective strategies for partner engagement and development

• Developed, recommended and implemented measures to improveproductivity, quality and career path for staff members.• Interacted with cross-functional support groups to manage day-to dayoperations and identified and resolved operational problems using definedprocesses, expertise and judgment.• Promote company products and company name using on line marketing

- Designing Stage Backdrop using Photoshop and illustrator- Create promotion videos using Adobe Aftereffects- Designing Banners, Brouchers and Label- Create designs and collaborated with technical team to complete projects.

Product design : Creative prowess to research, design and develop new mobile apps.Branding design : Logo, Web Banners, Business Card and Labels.Website design : Layouts, User Inetrface.Animation design : Creating animated sotftware app promotion and explainery videos, Gif's, flash, small loop videos

Data collection : Raw data organize and save in codified formatIdentifying and rectifying areas for improvement.

- Tele calling sales- Cold Voice process- Convert inbound calls to customer