Josh Devore Email & Phone Number

• Performed repair orders at a high production level of 3 Refinishing hrs to 1 labor hour ratio while maintaining rigorous quality standards. • Streamlined production by reducing preparation time by 25% by implementing new techniques, and redirecting order flow to handle multiple repair orders simultaneously during operation procedures. • Accomplished repair order deadlines on time or ahead of schedule through effective time management, setting realistic timelines, and adjusting priorities to ensure timely completion.• Prioritized repair orders to decrease days in the shop, and attained >90% positive customer satisfaction scores.

Elmhurst, Illinois, Us

• Performed repair orders at a high production level while maintaining rigorous quality standards. • Streamlined production by reducing preparation time by implementing new techniques, and redirecting order flow to handle multiple repair orders simultaneously during operation procedures. • Accomplished repair order deadlines on time or ahead of schedule through effective time management, setting realistic timelines, and adjusting priorities to ensure timely completion.• Prioritized repair orders to decrease days in the shop, and attained >90% positive customer satisfaction scores.

Mooresville, Nc, Us

• Motivated and developed 10 new hires by coaching them into performing to the company standards.• Demonstrated a quality service mindset through effective communication with customers and built lasting relationships.• Generated monthly sales of $50,000-$80,000 by identifying the customer’s needs and gathering suitable options.• Awarded 4 service star awards for providing excellent customer service day in and day out.

• Demonstrated effective communication skills and adaptability in collaborating with a team to solve problems and achieve shared group goals.• Showed a keen eye for detail in rectifying errors on surfaces until achieving a seamless professional result.• Exhibited a growth mindset by embracing mistakes as opportunities for growth, and proactively adjusting my methods to achieve better results.