Joshua Frontz Email & Phone Number

Lexington, Ky, Us

Lexington, Kentucky, United States

-Manage infrastructure and IT equipment for 7 warehouse locations in central Kentucky and Indiana.-Plan and develop projects brought to me for improvements in each location.-Provide support for startups of new sites and help plan the infrastructure of the building.-Respond to tickets and use knowledge and experience to troubleshoot technology, or address future issues based on the life cycle of the equipment.-Work with the administration of each building to ensure equipment is… Show more -Manage infrastructure and IT equipment for 7 warehouse locations in central Kentucky and Indiana.-Plan and develop projects brought to me for improvements in each location.-Provide support for startups of new sites and help plan the infrastructure of the building.-Respond to tickets and use knowledge and experience to troubleshoot technology, or address future issues based on the life cycle of the equipment.-Work with the administration of each building to ensure equipment is functioning properly and repaired in a timely manner if needed. -Assist other techs with information or advice that I have gathered personally from my experiences and tickets that have come through.-Purchase and configure equipment as needed to accommodate the expansion and growth of the company. Show less

- Provide support for users with any technology issue that arises with printers, computers, phones, or the network.- Install and upgrade networking equipment to accommodate the growth of the company from 20 employees to 250 within a month.- Work with the executive team to complete any tasks or improvements desired with the infrastructure. - Integrate and transition users from onedrive to teams.- Create and maintain virtual machines through Hyper-V for various applications and… Show more - Provide support for users with any technology issue that arises with printers, computers, phones, or the network.- Install and upgrade networking equipment to accommodate the growth of the company from 20 employees to 250 within a month.- Work with the executive team to complete any tasks or improvements desired with the infrastructure. - Integrate and transition users from onedrive to teams.- Create and maintain virtual machines through Hyper-V for various applications and data in the company.- Create and administer user accounts through Office 365, Azure Active Directory, and Exchange- Modify and implement call flows using OnJive PBX. Show less

- Provided technical support for the Headquarters and Distribution Center in Lexington, along with the 100+ stores located across the U.S.- Updated software to fit the company security policies.- Fixed point of sale (POS) and networking equipment. - Image and troubleshoot 100+ devices. - Developed instruction manuals for At Home employees.- Resolved issues as they were coming into our ticketing system (KACE).- Repaired and maintained all devices.

Cincinnati Area, Ky

- Maintain technology for the school system.- Imaged and updated 500+ chromebooks to roll out for the new year.- Use SCCM to Image devices.- Maintain contact with the Faculty/Staff to address technical malfunctions.

- Troubleshot student/faculty accounts to ensure proper permissions and file system access was granted through the use of Active Directory and Office 365.- Created mailboxes using powershell scripts and Microsoft Exchange to grant access.- Maintained the servers and assisted with the datacenter.- Provided specialized support for 9,000+ University accounts and campus infrastructure. - Kept inventory of the servers in the datacenter for the yearly audit.

Warsaw, Kentucky, United States

- Evaluate potential new clients to ensure efficient service. - Install networking equipment for the customer.- Assess the package(s) available for the client, finances, and billing—and accept payments.

Master'S Degree, Computer And Information Systems Security/Information Assurance, 3.73

Masters in Cybersecurity

Bachelor'S Degree, Computer Information Technology And Media Informatics