Joshua Harding Email and Phone Number

Regional manager supporting a large portfolio of M&A clinical integration projects. Responsible for hiring, training and supporting a team of Analysts and Project Managers. Responsible for IT Integration program performance and quality metrics. Driver of culture and team engagement. Unwavering focus on patient care and support of providers and staff. Being a champion of ideas and innovation across regions.Maintaining standard processes across geographic regions.

Team Lead for 7 Sr. Business Analysts running an average of 30 projects at a time. Deploying IT infrastructure including network, hardware, and software. Supporting legacy environment operations while phase-deploying corporate services. Responsible for assigning resources to projects and resolving resource constraints in a timely andefficient manner. Skilled in effectively managing relationships with multiple business teams.

Senior Analyst assigned to project teams to perform due diligence assessments, risk management, onboarding, requirements and GAP analysis, deployment specifications, planning, and in-clinic deployments. Documentation of data plans, network security analysis, workflows, deploying network/fax/voice solutions, data migrations, electronic medical record configuration and deployment, onsite training and support. Technology: Sonic wall, Netgear, Cisco network and voice, Webex, eClinical Works v11e EMR, Service Now, SmartSheet, Float.

Hybrid Analyst and Agile practitioner supporting a platform of digital marketing technology solutions used by top S&P500 companies. Product management role in supporting an online affiliate marketing platform running API services with Dell Boomi, .Net, and JSON for Texas deregulated energy market. Full scope management from technical on-boarding through deployment and operations.Responsible for expressing voice of the customer and identifying product backlog features best suited for their business objectives. Master of Excel pivot tables and v-lookup, SQL queries, big data analysis and visualization. Google Adwords and Facebook advertising data.

Senior Analyst assigned to deploy IT systems to newly acquired DOD contract projects, and run O&M corporate projects to modernize core applications and infrastructure.Enabled new products by documenting business processes and defining technical system requirements. Performed multiple roles in the software development life-cycle (SDLC); requirements, design, testing, deployment and maintenance. Champion of corporate change management programs. Experience on 30+ projects including: SharePoint migration, O365 Exchange migration, Business Intelligence initiatives, implementing Aviation Maintenance programs, implementing Logistics, Warehouse, and Services programs, implementing Facility Maintenance programs, transition and operation of Dept. of State Information Systems, implementing Axios Assyst Enterprise Service Management Software, multiple foreign location projects, and multiple corporate process improvement projects.

Program lead responsible for training and user support on all DynCorp business systems in support of the LOGCAP IV contract in Kuwait and Oman. Primary services were the warehouse management system (WMS), procurement services, contract management, and maintenance programs. Serving our US Military partners by providing quality services and support. Integrated with corporate IT groups to deploy new services and fix bugs, improve processes. Regularly provide updates and status to senior leadership.

- Supported technical problem and change tickets at IBM’s new Global Delivery Center for the Windows Intel group (Wintel) in support of our client’s massive IT server and VMware infrastructure.- Coordinated service requests between client and third party hardware venders, HP & local IT. - Developed procedures, tested, and successfully audited over 200 system changes and upgrades.- Maintained near 100% uptime of core applications such as EPIC and other essential applications. - Performed upper tier support of network, hardware, and software configuration.

- While attached to a Navy Aviation Squadron supported and repaired mission essential aviation electronic equipment for multiple aircraft and platforms including communication, navigation, and radar.- Mastered troubleshooting and electronic test set operation for problem determination and resolution.- Developed and improved training for the safety and tool control programs leading to zero failed audits.- Utilized experience to train and certify over twenty technicians on essential aviation systems- Developed leadership skills through Navy Reserve mentor programs, course work, and daily missions.

- Compiled research data for mechanical/electrical/software engineering teams at Fisher Controls Technology Center.- Assisted senior software engineers with testing and documentation for their core Valve Link application.- Performed asset tracking and accountability for repair and calibration of sensitive test equipment.- Designed and independently supported computer labs for testing industrial equipment.- Installed and maintained multiplexers, patch panels, switches, and other networking devices.- Developed training and supervised/trained new interns entering the program.