Joshua Headrick

Joshua Headrick Email and Phone Number

Sales Engineer at Hack The Box & Owner of Mtn Kbd @ Hack The Box
folkestone, kent, united kingdom
Joshua Headrick's Location
Greystanes, New South Wales, Australia, Australia
About Joshua Headrick

Joshua Headrick is a Sales Engineer at Hack The Box & Owner of Mtn Kbd at Hack The Box. He possess expertise in information technology support, customer service, problem solving, computer hardware troubleshooting, troubleshooting and 20 more skills.

Joshua Headrick's Current Company Details
Hack The Box

Hack The Box

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Sales Engineer at Hack The Box & Owner of Mtn Kbd
folkestone, kent, united kingdom
Website:
hackthebox.eu
Employees:
406
Joshua Headrick Work Experience Details
  • Hack The Box
    Sales Engineer
    Hack The Box Apr 2023 - Present
  • Mtn Kbd
    Owner
    Mtn Kbd Jul 2021 - Present
    Custom mechanical keyboard store
  • Triskele Labs
    Security Consultant
    Triskele Labs Feb 2021 - Apr 2023
  • Pure.Security
    Associate Security Consultant
    Pure.Security Mar 2020 - Jan 2021
  • Multigate Medical Products Pty Ltd
    Security Administrator
    Multigate Medical Products Pty Ltd Sep 2018 - Mar 2020
    Sydney, Australia
  • Multigate Medical Products Pty Ltd
    It Support Officer
    Multigate Medical Products Pty Ltd Jul 2017 - Sep 2018
    Villawood
    A small medical supply company located in Villawood with over 150 users both onsite and offsite with a small IT team. I work alongside 2 colleagues and report to the IT Manager to provide support to the company. My core responsibilities are to resolve tickets submitted to the helpdesk along with assisting the system administrator to complete tasks.Responsibilities: - Basic problems including network issues- Completing back up reports- Organising asset management- Server maintenance/installs- Automating with PowerShell- Office365 setup/migration- User creation/terminationAchievements:- Organised and labelled assets into a system- Automation of basic tasks- Migrated mail server from onsite to Office 365- Introduced imaging software
  • Ehealth Nsw
    Helpdesk Analyst
    Ehealth Nsw Jun 2017 - Jul 2017
    Sydney, Australia
    A State Wide Service Desk located in Parramatta assisting staff within the government health system. I was hired to join the Level 1 team to work together to meet SLA’s that were given by the Team Leader. My core responsibilities are to be the first point of contact to provide level 1 support over the phone and escalate any issues I am unable to solve to the appropriate team.Responsibilities:- Basic internet issues requiring device restarts- Password resets- Active Directory changes
  • Gilroy Catholic College
    Information Communication Technology Support Staff
    Gilroy Catholic College Dec 2014 - Dec 2016
    Sydney, Australia
    The role was at a catholic high school with over 1000 users (around 900 students and 200 staff). With two other staff members in the IT field, (IT Manager and a System Administrator) we supported the large amount of users dealing with basic issues to complex issues. Level 1 Issues:- Basic internet issues requiring device restarts- Password resets- Printer support- Diagnosing hardware and software issues- Updating profiles on devices in AirwatchLevel 2 Issues:- Software installations- Hardware repair- Hardware installation- Device setup- Data recoveryLevel 3 Issues:- Server troubleshooting- Cable patching
  • Mcdonald'S
    Front Area Assistant
    Mcdonald'S Mar 2011 - Apr 2015
    Wentworthville
    • Meeting set targets in an organised and professional manner• Developed significant customer service and communication skills • Significantly developed ability to multitask across multiple jobs at one time

Joshua Headrick Skills

Information Technology Support Customer Service Problem Solving Computer Hardware Troubleshooting Troubleshooting Networking Airwatch Microsoft Suites Iprint Jira Windows Server Active Directory Microsoft Suite Ios Computer Networking Windows Macos Prtg Vmware Google Suite Deploy Studio Powershell Atlas Microsoft Dynamics Ax Bloodhound

Joshua Headrick Education Details

Frequently Asked Questions about Joshua Headrick

What company does Joshua Headrick work for?

Joshua Headrick works for Hack The Box

What is Joshua Headrick's role at the current company?

Joshua Headrick's current role is Sales Engineer at Hack The Box & Owner of Mtn Kbd.

What schools did Joshua Headrick attend?

Joshua Headrick attended Tafe Nsw.

What skills is Joshua Headrick known for?

Joshua Headrick has skills like Information Technology Support, Customer Service, Problem Solving, Computer Hardware Troubleshooting, Troubleshooting, Networking, Airwatch, Microsoft Suites, Iprint, Jira, Windows Server, Active Directory.

Who are Joshua Headrick's colleagues?

Joshua Headrick's colleagues are Wendi Aprizal, Joshua P., Swan Hein Htet, Marlon Veras, Ambrose Husser, Sofia Manika, Ali Durrani.

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