Crew Manager (20+ members)Event Coordinator (6+ events per year)Website Administrator

Providing User, System, and Network support for St. Vincent de Paul of Lane County.Responsible for User, Systems, and Network support in a non-profit, Windows AD environment.- 300+ users and 600+ devices.Dedicated to user training with the goal of creating a more productive and self-sufficient user force.Develop and deploy processes to enhance productivity with Office 365, OneDrive, Skype, Teams, and LogMeIn.Troubleshoot user issues and concerns, systems and device errors.Management and deployment of Networks and Devices.- 15 stores, 4 warehouses, 20 housing properties, and 4 offices.- Wiring, firewalls, switches, and access points.- Workstations, phones, printers, DVRs, registers and credit card readers.Ordering, replacement, reclaim and restore, and management of mobile devices.- Cell phones, tablets, and hotspots (200+ devices).Development and management of “Recycled Computers Program”- Reuse and reclaim of systems and parts in an effort to offset costs and alleviate needs. -- Saving the company $30k+ on 50+ systems in the last year.- Testing of reclaimed PSU, RAM, HDD, and CPU.- Recycling of unusable systems and parts to reduce waste stream.

UI/UX Development – Worked to meet the needs of the client and their users.CMS Deployment – Expression Engine, WordPress, OctoberCMS.Application Development – HTML, jQuery and PHP code snippets.Documentation – Coding with a focus on readability and notation.Customer Support – Troubleshoot client issues and system errors.Compatibility testing:- Browser – IE9+, Chrome, Firefox, Opera.- Mobile – Bootstrap, Mobile up strategy.- User – Accessibility of needs via Web Content Accessibility Guidelines.

Assistant event coordinatorCrew ManagerWebsite Administrator

Tutor students in the topics of - Computer Science - Software applications - Java - Web Development - Networking (Cisco environment)

Assist faculty with classes and projectsAdminister open labs, including:Lab maintenance:Routers, Switches & HostsTutor students:Networking, Programing & Hardware

Assist faculty with classes and projectsLab maintenance:Keep lab clean and clear of tools and equipmentTutor students:Powertrains, Electronics, Systems