• Organized and managed payroll implementation from Gusto to ADP Payroll while carefully auditing and validating the transferred data• Streamlined operational onboarding process by adding workflow directly into a shared spreadsheet and through ADP database as tasks instead of managing onboarding employers through paper files• Proficiently established and calibrated the ADP Clock In System, ensuring accurate time tracking for a workforce of over 100 employees. Managed payroll processes and time and attendance functions seamlessly through Gusto and ADP, demonstrating strong organizational and administrative skills.• Successfully managed and completed routine correspondences within 24 - 48 hours• Worked with Excel and compiled data from various sources into one comprehensive report, used by the executive team to make key decisions• Consistently communicated with hiring managers to determine staffing needs and managed relationships with vendors to fill those needs in a timely manner• Coordinated with external agencies to staff 100+ temporary employees during company-wide transition, ensuring no lapse in productivity• Served as a People Operations point of contact, taking in information/requests from employees and managers • Served as a business partner to management team, providing guidance and support on a variety of topics including leave of absence, learning & development, HRIS, compensation & benefits

• Provide representation for all employee relational needs, including investigating employee complaints and grievances• Address employee relations concerns such as harassment allegations, workplace complaints, or other rising issues• Advise Top Staff (Directors, Operations Managers, Senior Managers) and Supervisors on investigation protocol, decisions on disciplinary action, separations, and legal matter• Advise on all employee separations, utilizing independent judgment, knowledge of company policies and procedures to ensure federal, and local compliance• Facilitate monthly new management training, presentation, and supporting materials• Mentor and train a team of HR Clerks as it relates to HR knowledge, company policy, and decision-making• Coordinate and research unemployment claims, attend and represent SIS at appeal hearings as necessary

• Prepared and maintained employment records related to events such as hiring, termination, transfers, or promotions, using internal HRIS and Salesforce• Managed hiring process for a range of employees for Fortune 500 Clienteleo I-9 Verification/Eligibilityo Background check and drug submission/review and approval• Generated reports to analyze HR metrics and audit system accuracy