• Generated actionable insights and recommendations for Chief Sales Officers (CSOs) and Sales Enablement Leaders through qualitative and quantitative data analysis, short answers, tools, issue explorers, and best-practice case studies.• Managed multiple deliverables simultaneously from inception to completion while balancing contradictory stakeholder feedback in a time-sensitive research process.• Proposed a bold prediction for CSOs in June 2022 that served as a core idea for 2023-2024 sales research planning.• Delivered onboarding sessions to 30+ entry-level hires on succeeding at Gartner and mitigating bias in research.• Coached two associates on research methodologies, stakeholder management, and goal setting.• Mentored two undergraduate 2022 summer interns on project management and succeeding in the workplace.

• Developed, completed, and independently managed over 100 brief, professional, narrative analyses with actionable recommendations for more than 80 higher education and K-12 clients regarding academic offerings on factors including student demand, labor demand, marketing, and competitor program trends under tight deadlines.• Identified and analyzed K-12 and higher education topics using a variety of Internet-based resources and tools. • Coded and examined large survey data sets to communicate key findings and recommendations to clients.• Led departmental efforts to create a repository of reusable graphics, saving researchers ~30-60 minutes per project.• Trained higher education research team on utilizing a specific research methodology.• Edited 60+ company surveys on behalf of higher education and K-12 clients.• Served as a research coach for new hires.

• Collaborated with senior officials in researching and editing the department’s high-level report on how the United States can counter China, Iran, and Russia in the Middle East.• Maintained a database of reports, briefs, and analyses for the Yemen desk.• Compiled Senior Leadership weekly and monthly analysis reports on Yemen.• Monitored and conducted internal report-outs on security status in the Persian Gulf and North Africa.• Provided administrative support for onboarding, scheduling, and travel arrangements.

Additional information available upon request.

• Gathered and analyzed information in Hebrew and English on East Jerusalem and its tensions.• Researched the history of the Jordanian military in the 1970’s.• Assisted three professors in compiling readings for their course syllabi.

• Assisted in conducting a Table-Top exercise for the Asia Security Team war-gaming military action between China and Japan over the Diaoyu/Senkaku Islands. • Collected information for senior fellows for congressional and military briefings.

• Planned, managed logistics, and executed a conference on the security, military, economic, and political issues the U.S. faced regarding Iran for 100+ senior military officials and scholars.• Created a working bibliography for a now current senior Department of State official’s book about Syrian, Iranian and Turkish Kurds.

• Edited multiple chapters for a now-current senior fellow’s book on President Erdogan of Turkey.• Researched and compiled data for senior fellows for use in published articles.• Translated and analyzed Hebrew newspaper articles and videos for senior fellows.

• Researched and compiled reports about regional activities, politicians, media, and faith groups.• Networked and met with diverse religious and cultural groups to create partnership foundations between these groups and the Consulate.• Prepared presentations for the Consul General and Deputy Consul General in interacting with diverse religious and cultural groups.• Wrote op-eds for local publications on behalf of the Consul General and Deputy Consul General.• Compiled two weekly newsletters for a readership of 2,000.

• Drafted and implemented the company’s operations manual of procedures for handling issues such as identity theft, fraud, and gathering necessary information for legal matters.• Initiated, self-managed, and completed a data project investigating company partner stores with high rates of customer disputed charges on company products.• Maintained, improved, and updated company CRM system for SmartPay sales team.• Suggested and helped to implement a policy of reviewing customer complaints to address customer disputed charges, reducing the monthly disputed charge rate by 3-5 basis points monthly.• Handled Better Business Bureau comments and found agreeable solutions to customer concerns.

• Researched websites, analyzed and gathered information for clients.• Drafted press releases, client blog entries and image media campaigns.• Compiled media contact lists and placed media calls on behalf of clients.

• Cold-Called 60-80 preschools daily to set up a follow-up “close call”• Closed New Business-got preschool directors and owners to use MomTrusted’s referral service• Researched small and medium-sized preschool chains for MomTrusted enterprise team• Suggested functions to improve MomTrusted administrator interface and enable more efficient SMB sales