 Coordinate with a professional cleaning service. Prompt chat and email responses to customers. Document each customer’s question or problem as well as the resulting answer or solution. Screen guest before booking them.

Appointment Setter January 2019- November 2020 attempting to contact prospective clients who you have been unable to contact. Scheduling a consultation between the prospective client and a Sales Representative. Accepting calls from prospective clients as they arise.Acquisition Manager November 2020- June 2021 Conducting inspections of the property to ensure it meets the terms of the purchase contract. Estimating the value of the property based on a review of comparable properties in the area. Managing the closing process to ensure timely completion of all transactions. Conducting due diligence to ensure that the property is accurately appraised, including researching comparable properties in the area.Quality Assurance November 2020- June 2021 Maintain standards for reliability and performance of production Develop quality assurance standards and company processes Communicating with other team members to solve problems Documenting and reporting product or service quality levels

Customer Relations Specialist August 2018 – December 2019• Responding to customer queries in a timely and accurate way, via phone, email or chat.• Identifying customer needs and helping customers use specific features.• Analyzing and reporting product malfunctions.