Joshua Loder Email & Phone Number

Coordinates and supports all office operations, including technical support, hoteling, events and meetings, and facility maintenance.Manages ServiceNow platform to create, process, and resolve internal customer ticketsProvides proactive, diligent, and thorough customer service to employees, partners, and clientsCoordinates facility maintenance, including troubleshooting and working with vendors to repair internet and AV equipment, HVAC, lighting, and café equipment. Works with vendors to find timely and cost-effective repair solutionsDrives office engagement by serving on multiple culture groups that plan various office-wide KPMG events and activities2-time Award of Distinction Recipient (Raleigh Office), and 2023 National Award of Distinction Recipient

Albany, New York, United States

Developed and implemented branch market sales strategies and financial budget objectivesResponsible for staffing, training, scheduling, and performance evaluations of branch employeesManaged financial and inventory reports, with a track record of continuously improving profitabilityProvided exemplary service to our customers, while building strong client relationshipsPerformed direct accounts receivable and expense payable functions, including credit collections and investigations

Supported the branch manager in all duties, including servicing customers, building new sales accounts, inventory management, mixing and application of automotive coatings, and analyzing financial and management reports