L3 Retail Team Leader Apprenticeship (October 2022 - Current)Since taking on full time hours I have taken on a number of responsibility’s within the store, playing a key role managing the department of garden sundries; that involves me ordering and managing the stock. Another area I focus on is Outdoor Living Furniture department where I deal with sales, special order, and after sales; supporting the customer through the whole process.Additionally my skills are used to run the shop floor assisting with the management team and completing tasks such as cashing up, back office, banking of money.And playing the role as forum representative for our stores bringing new ideas forward and making it a better workplace for all.

Weekend working including including additional days. Mainly focusing on shop floor support regarding customer service and stock.

Small business focusing on automotive parts and accessories.

Young People in Horticulture Association (YPHA) Helps to bring together horticulturalists under the age of 35.

Level 3 Retail Team Leader provided by Klondyke garden centresFocusing on a range of topics and how I can implement these within the day to day running of the store.Creating and planning a business project to take on board at store or company level.