Joshua Murphy Email & Phone Number

Acworth, Ga, Us

Assisted in installing and configuring AV equipment for corporate meetings, conferences, and events.Conducted regular maintenance checks, including updating firmware for AV systems to ensure optimal performance. Assisted in creating reports and presentations using collected data.Collaborated with various departments to gather necessary information and ensure data consistency.Supported senior engineers in designing and implementing AV solutions tailored to client needs.Assigned and managed IP addresses for networked AV devices, collaborating with the IT team to integrate AV systems with existing network infrastructure.

Roswell, Georgia, United States

Installed and configured audiovisual systems, including projectors, speakers, displays, and control systems, ensuring optimal functionality and performance.Proficient in reading and interpreting technical drawings, schematics, and equipment manuals to facilitate seamless installation and troubleshooting.Collaborated with clients, project managers, and other team members to coordinate installation schedules and ensure adherence to project timelines.Conducted comprehensive testing and quality assurance procedures to verify system functionality and troubleshoot any issues, ensuring client satisfaction.Provided training and support to end-users on AV system operation, troubleshooting techniques, and maintenance best practices to optimize system performance and longevity.Maintained accurate documentation of installations, configurations, and service records to facilitate future maintenance and support activities.Stayed updated on industry trends, emerging technologies, and best practices to enhance skills and deliver innovative solutions to clients.Adhered to safety protocols and industry standards during installations, ensuring a safe working environment for oneself and team members.Conducted AV/IT rack work, including equipment mounting, cable management, and rack configuration, ensuring efficient organization and proper ventilation for optimal system performance and reliability.

Conyers, Georgia, United States

Provide helpdesk support via phone, computer, in person, and through our ticketing system for most desktop software, hardware, and peripherals issues.Networking skills like wired or wireless connections can involve multiple devices, including computers, routers, switches, and modems.Running cable using crimp-type tools for terminations and wire strippers.User account management (for example, account creation, assigning permissions, or password resets).Proficiently managed and resolved over 25 IT support tickets daily using a comprehensive ticketing system, ensuring timely and effective solutions in a fast-paced help desk environment.Demonstrated meticulous attention to detail and accuracy in data entry tasks within the IT environment, ensuring the integrity and reliability of critical information.

Fort Wainwright, Alaska

Motor transport operators are primarily responsible for supervising or operating wheel vehicles to transport personnel and cargo. Planning, directing, or coordinating transportation within an organization, providing services in diversified environments.Functional areas: operate all wheel vehicles and equipment, personnel and equipment load plans, convoy techniques, maintenance, and movement/shipment preparation.Demonstrated exceptional organizational skills and attention to detail as a Motor Transport Operator Supervisor, overseeing vehicle maintenance, scheduling, and logistical coordination data entry processes, ensuring accurate and up-to-date records.

Andersen Air Force Base, Guam

Extensive experience in developing and implementing comprehensive security policies, protocols, andprocedures, ensuring the highest levels of protection for sensitive and classified information.Thrived in fast-paced and high-risk environments, consistently maintaining excellence in securityprograms, strategies, and plans while adapting to evolving threats and ensuring the safety of personneland resources.Exemplary track record of safeguarding valuable assets and personnel, having protected over $50million worth of equipment, demonstrating meticulous attention to detail and a commitment tomaintaining exceptional security standards.Helped set up camera systems, including installing tactical fiber and cable wiring, and helpedtroubleshoot and reengineer associated network assets to support operational requirements.Directed and streamlined security operations through meticulous data entry and analysis, ensuring accurate and up-to-date records to enhance the efficiency and effectiveness of the security management system.

Camp Casey Korea

Responsible for installing, monitoring, troubleshooting, and upgrading network infrastructure, including hardware and software components.Identifies systems requirements according to end-user needs; configures appropriate solutions using current technologies, scripting protocols, and platforms where applicable; includes testing, deployment, troubleshooting, and applications support.

Fort Eustis, Virginia

Motor transport operators are primarily responsible for supervising or operating wheel vehicles to transport personnel and cargo. Planning, directing, or coordinating transportation within an organization, providing services in diversified environments.Functional areas: operate all wheel vehicles and equipment, personnel and equipment load plans, convoy techniques, maintenance, and movement/shipment preparation.

Fort Eustis, Virginia

Proficient in performing day-to-day duties accurately and efficiently, ensuring the smooth operation and maintenance of small arms and artillery equipment.Strong inventory management and documentation knowledge, ensuring accurate tracking and accountability of equipment and materials.Committed to upholding the highest standards of professionalism, safety, and compliance in all repair and maintenance activities, contributing to the unit's overall mission readiness and effectiveness.Conducted daily inventory counts, maintaining an accuracy rate of over 100%.Utilized Microsoft Word to document service reports and Excel to track equipment maintenance schedules.

Master Of Business Administration - Mba

Master Of Science - Ms, Computer And Information Systems Security/Information Assurance, 3.8

B.S., Information Technology With A Concentration In Cyber Security Technology, 3.889

Magna Cum Laude

Associate Of Arts - Aa, Information Technology, 3.95

Summa Cum Laude

Education record

Activities and Societies: March Band Baseball Leo's Club