I am a social media professional with over four years of experience in online marketing and communication.I am well-versed in the multitasking elements of managing social media accounts and I have tremendous time management and organizational capabilities. My communication skills are outstanding both through written and verbal means; I work hard to always ensure all necessary parties are informed and in the loop. I have a great love and passion for social media because it brings people from all over the world together; evident in my over 30,000 social media presence amongst all my social media platforms. I thoroughly enjoy communicating with people of different backgrounds and I am adept at handling tense situations with tact and diplomacy.I also intern as an IT Technical Support staff.My specialty is troubleshooting hardware problems but I also have experience creating computer networks and updating systems. I have the means to stay updated on the changes in technology and to determine which upgrades will benefit a user.I have extensive knowledge of varies operating systems and the hardware and software programs that keep the IT department functioning properly. I have experience conducting maintenance checks, managing and installing patches and I have the ability to make recommendations for new system standards and policies that will enhance the IT department.I am team orientated but I have the ability to work alone and still meet deadlines while providing excellent service. I have outstanding communication skills with the ability to explain the functions of the computer systems in a way that anyone can understand. I also possess excellent time management and analytical skills.I have the experience and knowledge to provide excellent customer service even under stressful situations. I have the ability to create reports explaining computer problems and to record all information in an easy to read, organized fashion.