Josh Peak

Josh Peak Email and Phone Number

Client Services Coordinator at Polar Systems, Inc. @ Polar Systems, Inc.
west linn, oregon, united states
Josh Peak's Location
Portland, Oregon Metropolitan Area, United States
Josh Peak's Contact Details

Josh Peak work email

Josh Peak personal email

n/a
About Josh Peak

Information Technology professional specializing in end-user support, wide-area network support, and technology education for seniors.I enjoy one-on-one training opportunities and technical writing. My communication skills have provided me many opportunities through my career and I've cherished each one.

Josh Peak's Current Company Details
Polar Systems, Inc.

Polar Systems, Inc.

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Client Services Coordinator at Polar Systems, Inc.
west linn, oregon, united states
Website:
polarsystems.com
Employees:
26
Josh Peak Work Experience Details
  • Polar Systems, Inc.
    Client Services Coordinator
    Polar Systems, Inc. Apr 2019 - Present
    Arrangement of all repair and maintenance services rendered by polar systems. First point of contact with all clients, and manager of all workstation project deployment at Polar Systems.Averaging one new piece of hardware deployed and one site-down emergency each day across 50+ company clients, thousands of endpoints, and thirteen helpdesk engineers, I orchestrate triage, assignment, and followup of all matters.
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  • Directlink (Formerly Canby Telcom & Mt. Angel Telephone)
    Technical Support Specialist
    Directlink (Formerly Canby Telcom & Mt. Angel Telephone) Aug 2013 - Aug 2018
    As a Tech Support Specialist, I provided support of Internet and E-Mail services for DirectLink and its resellers. This involved use of proprietary platforms for network and bandwidth distribution monitoring, troubleshooting, and member account management. Support was provided by means of phone, email, and chat, and was provided for all of DirectLink’s equipment and services. I frequently provided hands-on PC cleanup and repair using a wide range of problem-solving methods through DirectLink's ShowMyPC remote service and in-lab PC repair.
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  • Companionlink Software
    Infrastructure Specialist
    Companionlink Software Jun 2012 - Aug 2013
    Portland, Oregon Area
    At CompanionLink I began as a Technical Support specialist providing end user support for all of CompanionLink's software and services by phone, chat, and email. In January of 2013 I was promoted to Infrastructure Specialist and began reporting directly to the CEO. My role was to re-vamp documentation standards, train new employees, assist the Sales Lead with escalations as well as assisting the Technical Support lead similarly with escalated cases. My duties also involved producing tutorial material for the Marketing department.
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Josh Peak Skills

Remote Troubleshooting Problem Solving Typing Email Troubleshooting Mobile Devices Windows Fiber Optic Networks Cable Modems Networking Chat Cable Television Routers Os X Linux Bash Secure Shell Secure Sockets Layer Osi Model Domain Name System Ftp Dsl Docsis Ont Customer Escalation Management

Josh Peak Education Details

Frequently Asked Questions about Josh Peak

What company does Josh Peak work for?

Josh Peak works for Polar Systems, Inc.

What is Josh Peak's role at the current company?

Josh Peak's current role is Client Services Coordinator at Polar Systems, Inc..

What is Josh Peak's email address?

Josh Peak's email address is jp****@****ems.com

What schools did Josh Peak attend?

Josh Peak attended Portland Community College, Southern Oregon University, Lakeridge High School.

What skills is Josh Peak known for?

Josh Peak has skills like Remote Troubleshooting, Problem Solving, Typing, Email, Troubleshooting, Mobile Devices, Windows, Fiber Optic Networks, Cable Modems, Networking, Chat, Cable Television.

Who are Josh Peak's colleagues?

Josh Peak's colleagues are Anthony Kepler, Casey O., Don Sanchez, Gary Points, Will Taylor, Kimberly Cunningham, Lane Sprouse.

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