Joshua Phillips

Joshua Phillips Email and Phone Number

IT Manager @ Pella Corporation @ Pella Corporation
Joshua Phillips's Location
Bettendorf, Iowa, United States, United States
Joshua Phillips's Contact Details

Joshua Phillips work email

Joshua Phillips personal email

n/a

Joshua Phillips phone numbers

About Joshua Phillips

Joshua Phillips is a IT Manager @ Pella Corporation at Pella Corporation. He possess expertise in graphic design, photoshop, adobe creative suite, public speaking, microsoft excel and 29 more skills. Colleagues describe him as "As a colleague, Josh is very enjoyable and easy to work with. He is a great benefit to any company, and his impact is observed by everyone. Communication skills, cross-collaboration, positive attitude, and technical skills are strengths that Josh carries, which allows him to work with and lead any group."

Joshua Phillips's Current Company Details
Pella Corporation

Pella Corporation

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IT Manager @ Pella Corporation
Joshua Phillips Work Experience Details
  • Pella Corporation
    It Manager - Product Development
    Pella Corporation Oct 2024 - Present
    Pella, Ia, Us
    View
  • Pella Corporation
    It Team Lead - Sales Configuration
    Pella Corporation Nov 2022 - Oct 2024
    Pella, Ia, Us
    View
  • Linkedin
    Senior Omnichannel Engineer
    Linkedin Jul 2022 - Nov 2022
    Sunnyvale, Ca, Us
    - Administered and developed scripts for an omnichannel contact center environment that receives over 15,000 distinct inbound contacts per week while offering chat, phone call, and email support in more than 20 languages.
    View
  • Pella Corporation
    Associate Business Analyst Ii
    Pella Corporation Jun 2021 - Jul 2022
    Pella, Ia, Us
    - Migrated the company's on-premises Cisco UCCE (Unified Contact Center Enterprise) environment to NICE InContact's Contact Center as a Service solution.- Implemented CTI system integrations to company systems like Oracle Service Cloud, Salesforce, and online real time appointment scheduling.- Developed custom applications, scripts, and reports:1. Regional customer routing based on zip code inputs from the customer2. Enabled customers to receive order and shipping status from the IVR3. Custom SQL reports on customer interactions and agent detail metrics- Administered an enterprise voice environment with ~ 300 contact center agents, 17,000+ phone numbers, and over 5,000 end user devices throughout North America.- Received my Cisco Certified Network Associate (CCNA) certification.
    View
  • Pella Corporation
    Associate Business Analyst
    Pella Corporation Jan 2019 - Jun 2021
    Pella, Ia, Us
    View
  • Pella Corporation
    Information Technology Intern - Microsoft Core Infrastructure Team
    Pella Corporation Aug 2018 - Dec 2018
    Pella, Ia, Us
    View
  • Pella Corporation
    Information Technology Intern - Microsoft Office 365
    Pella Corporation May 2018 - Aug 2018
    Pella, Ia, Us
    View
  • Central College
    Graphic Designer & Web Designer
    Central College May 2016 - May 2018
    Pella, Ia, Us
    View
  • Norwalk Community School District
    Summer It Support Technician
    Norwalk Community School District May 2017 - Aug 2017
    • Assisted with the deployment and inventory of computer systems at the Norwalk Community School District.• Diagnosed software & hardware issues daily, installed new updates, and performed maintenance routines on roughly 2500 student and staff user accounts. • Programmed SQL scripts for transportation, nutrition and technology departments within the school district.• Exposed to a number of different operating environments including Linux, OS X, Windows Desktop and servers that were running in a virtual environment. • Trained new employees by explaining security protocols and online safety.

Joshua Phillips Skills

Graphic Design Photoshop Adobe Creative Suite Public Speaking Microsoft Excel Microsoft Word Sports Coaching Web Broadcasting Sports Social Media Web Design Adobe Illustrator Indesign Powerpoint Photography Python Programming Typography Microsoft Office Graphics Communication Brand Development Teamwork Creative Strategy Image Editing C Java Html Mysql Php Business Systems Analysis Data Analysis Cisco Call Manager Cisco Networking Coaching

Joshua Phillips Education Details

  • The University Of Iowa Tippie College Of Business
    The University Of Iowa Tippie College Of Business
    Master Of Business Administration - Mba
  • Central College
    Central College
    General

Frequently Asked Questions about Joshua Phillips

What company does Joshua Phillips work for?

Joshua Phillips works for Pella Corporation

What is Joshua Phillips's role at the current company?

Joshua Phillips's current role is IT Manager @ Pella Corporation.

What is Joshua Phillips's email address?

Joshua Phillips's email address is ph****@****ral.edu

What is Joshua Phillips's direct phone number?

Joshua Phillips's direct phone number is +130957*****

What schools did Joshua Phillips attend?

Joshua Phillips attended The University Of Iowa Tippie College Of Business, Central College.

What are some of Joshua Phillips's interests?

Joshua Phillips has interest in Science And Technology, Children, Arts And Culture, Education.

What skills is Joshua Phillips known for?

Joshua Phillips has skills like Graphic Design, Photoshop, Adobe Creative Suite, Public Speaking, Microsoft Excel, Microsoft Word, Sports Coaching, Web Broadcasting, Sports, Social Media, Web Design, Adobe Illustrator.

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