“Leveraging leadership skills to drive company-wide digital transformation and achieve record-breaking revenue growth."Many businesses and organizations rely heavily on solution technologies for more efficient operations. As a forward-looking professional, I have a successful track record leading and managing initiatives for process improvement endeavors for diverse national and global organizations. With a specialized skill set, I excel in blending strategic and tactical skills to manage organizational change, support growth, and ensure optimal efficiency and productivity.My expertise lies in leading large-scale transformational projects, building and managing high-performing teams, and developing strong client relationships. I am skilled in identifying business needs, assessing technology requirements, and implementing custom solutions to meet organizational objectives. Some notable highlights of my accomplishments include:- Built and deployed MSP GTM strategies that led to an 200% increase in revenue.- Directed cross-functional teams to develop over 32 new service offerings and technology solutions.- Formulated and executed growth initiatives and training solutions to support the development of staff and clients.- Instituted process improvement programs for customer success, resulting in a 5/5 rating by a third-party audit.As a collaborative service delivery professional, my track record includes planning, spearheading, and completing projects such as migrations, upgrades, process implementation, and performance optimization, all within budgets and timelines. I take pride in my ability to lead and support cross-functional teams to deliver exceptional results and meet organizational objectives.If you are seeking a strategic partner who can drive transformative change, optimize organizational efficiency, and enhance overall performance, I welcome the opportunity to connect and explore how we can work together. You can message me here on the platform or email me at joshuasmith@kkpsi.org. Looking forward to adding value to you!Expertise Section: Strategic Partnerships, Professional Services, Solution Selling, Consulting, Executive Management, Management Information Systems, Customer Success Management, SaaS, Strategic Planning and Implementation, Agile Methodologies, Data Analytics, Customer Engagement, Program Management, Process Improvement Optimization, Operating Infrastructure, Project Management, Team Leadership, Cross Functional Team Leadership, Coaching & Mentoring, Training & Development.