As a valued member of the TikTok US Data Security team, I am dedicated to protecting the sensitive information of our users and ensuring their privacy is always upheld. With the increasing threats of cyber attacks and data breaches, our team works tirelessly to implement the latest security measures and technologies to keep our users' data safe and secure. We are committed to upholding the trust of our users and maintaining the integrity of their personal information. Our mission is to protect TikTok's user data, build trust, and ensure their peace of mind.-Develop and implement a comprehensive vulnerability management program that significantly reduces the organization's exposure to security risks.-Conduct regular vulnerability assessments to identify and prioritize vulnerabilities, and developed remediation plans to address them.-Collaborate with other teams to ensure that vulnerabilities are addressed and mitigated in a timely and effective manner.-Create detailed reports and presentations to provide leadership with an overview of the organization's vulnerabilities and the progress made in addressing them.-Work closely with security teams to identify and implement best practices for vulnerability management, and provided training and support to other members of the organization to help them understand and implement these practices.

edX Cyber Security Bootcamp courses teach students to gain a comprehensive understanding of the fundamental security practices and techniques necessary to protect against cyber threats. As an expert instructor, I guide students through the fundamentals of cybersecurity, including networking, cryptography, and security protocols. I also teach students how to identify and mitigate common vulnerabilities and attacks, and develop the skills to design and implement effective security solutions. By the end of this course, students will have the knowledge and skills to confidently safeguard their organization's information and systems from potential cyber threats.-Develop and implement curriculum for cyber security boot camp courses-Deliver lectures and hands-on training on cyber security topics-Assess and provide feedback on students' progress and performance-Stay current on industry trends and updates in the field of cyber security to ensure the relevance and effectiveness of course material

-Subject Matter Expert and Lead Administrator of Vulnerability Management Program, supporting over 30 departments and 280 users-Developed playbooks for various security operations, including phishing, malware, incident response, vulnerability management, network, and compromised accounts-Experience with CIS/STIG hardening benchmarks, developing campus-wide endpoint benchmark standard-Administered Enterprise EDR technologies to over 40 units and 120 users, providing security consultation and technical expertise on endpoint security-Responsible for ingesting external threat intelligence and assessing risks to enterprise environment, communicating and taking appropriate action to mitigate risks.

• Demonstrated expertise in providing advanced consultation and support for a wide range of hardware, software, and network systems used in research, administration, and teaching environments• Skilled in designing and implementing comprehensive documentation for system configurations, technical manuals, and operating instructions to enhance user experience and support• Proficient in using Microsoft Active Directory, Group Policy Management, and related systems to implement effective security policies and maintain a stable configuration• Strong interpersonal skills and ability to manage ongoing relationships with users to proactively ensure customer satisfaction and promptly address any concerns or complaints

• Act as the primary point of contact for users, representing the client and providing exceptional customer service• Effectively communicate with the client community through various channels, including telephone, email, and in-person interactions• Handle a variety of technical issues related to two-factor authentication, passphrase resets, and account management on both Windows and Macintosh systems• Assist with the implementation and support of DUO multi-factor authentication services• Maintain thorough and accurate incident response documentation, adhering to department policies and procedures• Collaborate with colleagues in meetings and adhoc work groups to provide efficient and effective support to users.

-Extensive experience with installing, configuring, and maintaining Windows servers and client systems.-Strong knowledge of Active Directory, Group Policy, and other Windows server technologies.-Proficient in troubleshooting and resolving complex technical issues related to Windows systems.-Demonstrated ability to manage and coordinate multiple projects and tasks simultaneously.-Experience with deploying and managing network infrastructure, including switches, routers, and other network devices.

-Extensive experience in troubleshooting and repairing Mac hardware issues-Skilled in diagnosing and resolving complex hardware issues in Mac systems-Proficient in using diagnostic tools and software to diagnose and repair Mac hardware-Strong knowledge of Mac hardware components and their functions, including processors, memory, and storage devices