Josh Rector Email & Phone Number

California, United States

Los Angeles, California, US

As a valued member of the TikTok US Data Security team, I am dedicated to protecting the sensitive information of our users and ensuring their privacy is always upheld. With the increasing threats of cyber attacks and data breaches, our team works tirelessly to implement the latest security measures and technologies to keep our users' data safe and secure..

Lanham, Maryland, US

edX Cyber Security Bootcamp courses teach students to gain a comprehensive understanding of the fundamental security practices and techniques necessary to protect against cyber threats. As an expert instructor, I guide students through the fundamentals of cybersecurity, including networking, cryptography, and security protocols. I also teach students how.

Davis, California, US

-Subject Matter Expert and Lead Administrator of Vulnerability Management Program, supporting over 30 departments and 280 users-Developed playbooks for various security operations, including phishing, malware, incident response, vulnerability management, network, and compromised accounts-Experience with CIS/STIG hardening benchmarks, developing campus-wide.

Davis, California, US

• Demonstrated expertise in providing advanced consultation and support for a wide range of hardware, software, and network systems used in research, administration, and teaching environments
• Skilled in designing and implementing comprehensive documentation for system configurations, technical manuals, and operating instructions to enhance user experience and support
• Proficient in using Microsoft Active Directory, Group Policy Management, and related systems to implement effective security policies and maintain a stable configuration
• Strong interpersonal skills and ability to manage ongoing relationships with users to proactively ensure customer satisfaction and promptly address any concerns or complaints

Davis, California, US

• Act as the primary point of contact for users, representing the client and providing exceptional customer service
• Effectively communicate with the client community through various channels, including telephone, email, and in-person interactions
• Handle a variety of technical issues related to two-factor authentication, passphrase resets, and account management on both Windows and Macintosh systems
• Assist with the implementation and support of DUO multi-factor authentication services
• Maintain thorough and accurate incident response documentation, adhering to department policies and procedures
• Collaborate with colleagues in meetings and adhoc work groups to provide efficient and effective support to users.

-Extensive experience with installing, configuring, and maintaining Windows servers and client systems.-Strong knowledge of Active Directory, Group Policy, and other Windows server technologies.-Proficient in troubleshooting and resolving complex technical issues related to Windows systems.-Demonstrated ability to manage and coordinate multiple projects.

-Extensive experience in troubleshooting and repairing Mac hardware issues-Skilled in diagnosing and resolving complex hardware issues in Mac systems-Proficient in using diagnostic tools and software to diagnose and repair Mac hardware-Strong knowledge of Mac hardware components and their functions, including processors, memory, and storage devices

Bachelor Of Science - Bs, Information Systems

Education record

Education record