Joshua Reeson Email & Phone Number

Hinckley, Mn, Us

Hinckley, Mn, Us

Minneapolis, Minnesota, United States

United States

- Ensure all computer based equipment is operational and process tickets in coordination with vendors to escalate tickets as needed.- Lead the checkout team and services team to provide a great experience every time for every customer.- Support and manage front end team associates so they can effectively train other front end associates on one best way.- Empower cashiers, self check out hosts, and service desk associates to own their area and make customer experience decisions.- Provide feedback on performance and follow up with team associates to fill gaps in job knowledge.- Complete store cash office duties that include investigating variances, and following up to transaction decisions.

Covington, Louisiana, United States

-Oversee a team in the Sporting Goods Department to ensure excellent sales and customer service.-Reduce shrink in high theft areas but coordinating with Asset Protection to enact new deterrent plans.-Increase sales year over year by proper merchandising, following best practices and removing slower selling items.

Covington, Louisiana, United States

Started as an associate in the entertainment area and quickly learned skills to be a stand-in Department Manager for other areas. This would entail mastering multiple departments such as Toys, Electronics, Cell-phones, Sporting Goods, and Hardware. This built up a wealth of skills and experiences by keeping me constantly busy and constantly learning new things.