Joshua Riggs Email & Phone Number

Columbus, Ohio Metropolitan Area

Columbus, Ohio Metropolitan Area

Build and manage tools to automate large scaling environments, as well as support product teams and engineering staff with self-service automation as defined byu SLOs. Cloud forward movement of existing environments, while planning and build new tools to help better serve company needs are a major function of this role. Common industry tools for automation and scaling utilized, including: puppet, aws/ansible, docker, kubernetes, cloud (Azure)

Columbus, Ohio Metropolitan Area

Worked attached to a product team providing systems support for developers and DBAs, emphasizing the use of automation to remove the humans aspect of system management.Managed corporate systems through a combination of direct VMware management, Puppet, Ansible/awx, terraform and much more.

Grove City, Ohio, United States

Maintain voice and communication platforms for modern engagement and custom care company. Use of Avaya, Cloud-centered PBXes, and Asterisk was utilized to commonly achieve uptime beyond expected levels. Use of critical thinking, combined with unique problem solving allowed company to substantially reduce cost, and increase efficiency.

Dublin, Ohio

Built and Maintained enterprise environment for a modern engagement and customer care company. Role included use of advanced networking skills to connect, and maintain numerous remote sites, including international. Vender stacks commonly included use of Cisco, Meraki, and open source platforms.

Orient

Advanced role with duties to maintain local Active Directory for local distribution center. As required, fulfilled role to run horizontal cabling, provide basic configuration for equipment access, and remote hands as needed.

Grove City, Ohio, United States

Help to maintain electronic records, troubleshoot malfunctioning equipment, and run tasks associated with critical daily procedures.

Bachelor'S Degree, Network And Communication Management

High School Diploma