Joshua Rivera Email and Phone Number
Joshua Rivera work email
- Valid
- Valid
Joshua Rivera personal email
- Valid
- Valid
Joshua Rivera phone numbers
I am a senior executive with over 18 years of experience in the senior living profession, distinguished by a human-centric approach to leadership. I have a proven track record of developing collaborative teams and effectively communicating vision and purpose, driving substantial improvements in sales, profitability, program enhancement, customer engagement, and quality improvement.Core Competencies:•Operations Management: Expertise in overseeing complex operations and ensuring seamless execution across dispersed business units.•Revenue and Income Growth: Skilled in identifying opportunities for financial growth and implementing strategies to achieve them.•Talent Development and Mentorship: Committed to fostering talent and mentoring individuals to reach their full potential.•Vision and Strategic Planning: Adept at aligning business operations with corporate vision and long-term strategic goals.•Business Acumen: Strong understanding of business dynamics, enabling effective decision-making and strategic planning.•Crisis and Disaster Management: Proven ability to manage crises and navigate organizations through challenging times.•Customer Service and Satisfaction: Focused on enhancing client and customer experiences through continuous improvement.•Sales and Marketing: Proficient in driving sales and marketing initiatives to expand market presence and customer base.I possess a strong financial acumen and have collaborated closely with finance teams to plan efficiently and drive business growth. My analytical aptitude allows me to embrace metrics and data, making informed decisions that drive key performance indicators and objectives.Throughout my career, I have demonstrated superior interpersonal skills and communication abilities, which have been instrumental in initiating and executing succession planning across multiple organizational levels. My success in driving operating strategies stems from a commitment to using data and feedback to continuously refine and enhance those strategies over time.As a strategic and cross-functional leader, I am dedicated to elevating client and customer experiences, ensuring that the organizations I lead achieve excellence in every facet of operations.
Commonwealth Senior Living
View-
Vice President OperationsCommonwealth Senior Living Aug 2024 - PresentCharlottesville, Va, Us•Lead operational strategy and management for 41 senior living communities across Virginia, Maryland, Tennessee, Pennsylvania, Connecticut, and Michigan.•Oversee and mentor seven Regional Vice Presidents, ensuring alignment with company goals and fostering professional development.•Implement innovative operational processes and systems to enhance efficiency and service quality.•Foster a culture of excellence and continuous improvement, ensuring top-tier care and satisfaction for residents.•Oversee large-scale projects, including new community developments, renovations, and technology integrations.•Develop and execute strategic plans to optimize occupancy rates and financial performance.•Collaborate with cross-functional teams to ensure compliance with all state and federal regulations.•Build and maintain strong relationships with community stakeholders, enhancing the company’s reputation and market position.
-
Regional Director Of OperationsSenior Lifestyle Jun 2023 - Aug 2024Chicago, Il, UsResponsible for managing the operations of luxury IL, AL and MC senior living communities across Illinois, Georgia, Pennsylvania, and New York. -
Regional Director Of OperationsBrookdale Jul 2017 - Jun 2023Brentwood, Tn, UsResponsible for overseeing the operations of 12 Senior Living Communities, which in total have 1,206 living units. -
Executive Director MentorBrookdale Mar 2016 - Aug 2017Brentwood, Tn, Us
-
Area Director Of OperationsBrookdale Apr 2017 - Jul 2017Brentwood, Tn, UsResponsible for all operations of 4 communities in NJ and CT.
-
Executive DirectorBrookdale Jul 2016 - Jul 2017Brentwood, Tn, Us• Increased Occupancy from 68% – 97%• Increased Revenue 36.6% YOY• Increased NOI 136.3% YOY• Recruit, train and supervise a multidisciplinary team, including clinical, operation, culinary wellness, and budget while fostering a highly-functioning collaborative environment. • Plan, implement, manage, and evaluate all aspects of the operation on a daily basis.• Create a safe working and living environment; ensure the community is in compliance with the Department of Health rules and regulations.
-
Executive DirectorBrookdale Dec 2014 - Jul 2016Brentwood, Tn, Us• Increased Occupancy from 71%- 100%• Increased Revenue 17.6% YOY• Reduced controllable Expenses 13.2% YOY• Increased NOI 62.2% YOY• Recruited, trained and supervised a multidisciplinary team, including clinical, operation, culinary wellness, and budget, while fostering a highly-functioning collaborative environment. • Successfully increased employee retention by creating a positive work environment.• Ensure the community was in compliance with the Department of Health rules and regulations.
-
Associate Executive Director - Start-Up CommunityBrookdale Jan 2014 - Dec 2014Brentwood, Tn, Us•Working and assisting each Department including, Wellness/Nursing, Memory Care, Marketing, Dining, Activities, Housekeeping and Maintenance with day to day operations. Help oversee their departments in various capacities, including but not limited to: General Operations, Budget Control and Expenses, Labor Management, Human Resources, Employee and Customer relations.•Aside from Individual departments, I assist the Community overall with Operations, Financials, budget and Expense control, Labor Management, Marketing and Sales, Customer Services, Human Resources, Recruitment and On-Boarding, Employee relations including Performance Reviews and Counseling and Terminations
-
Business Office Manager - Start-Up Community The Solana RoselandBrookdale Apr 2013 - Dec 2013Brentwood, Tn, UsOverseen and Coordinated all human resources, payroll, billing, and operational processes for start-up community. Successfully passing NJ State Inspection and opening of community without any delays or deficiencies.
-
Assisted Living CoordinatorSunrise Senior Living May 2009 - Jun 2012Mclean, Virginia, Us• Plan, organize, develop and lead the overall operation of the assisted living neighborhood in accordance with federal, state, local laws and Sunrise Senior Living standards, guidelines and regulations.• Managed a department of 65 employees• Facilitate the Individualized Service Plans (ISP) and Daily Assignment Sheet development and monitor ongoing process and practices.• Prior to move-in, review resident’s file and schedules the Family Meeting to discuss Resident Profile; coordinates the health care needs with the health care coordinator; ensures resident has current Individualized Service Plan according to Sunrise policy and government guidelines.• Managed scheduling, payroll, performance evaluations, interviewing new hires, assigning duties and training.• Maintain current Resident Service book for each assisted living neighborhood according to Sunrise policy.• Manage the assessment process to determine levels of care with the appropriate staffing levels. -
Human Resource ManagerSunrise Senior Living Jan 2007 - May 2009Mclean, Virginia, Us• Coordinate the recruitment strategy and actions for the community.• Participate in the presentation of new team members including new hire paper work, an overview of the Team Member Handbook, policies and procedures, Sunrise University Orientation.• Interface with the Executive Director and department coordinators to provide advice and counsel on team member relations and to provide human resource team member services support.• Provide clear, effective, timely and constructive feedback to management on interviewing techniques and effective labor relations• Overseen and Coordinated all human resources, payroll and billing processes for Sunrise of Jackson start-up community. Successfully passing the NJ State Inspection and opening of community without any delays.
-
Business Manager AssistantSunrise Senior Living Sep 2006 - Jan 2007Mclean, Virginia, Us• Maintain the community’s accounts receivable system according to Sunrise policy and procedures.• Completing resident billing, auditing and mailing statements. • Maintaining resident financial files in accordance with policy.• Processing charges for all ancillary services through AOD (Answers on Demand billing system).
-
Director Of Community Relations Marketing AssistantSunrise Senior Living Sep 2006 - Jan 2007Mclean, Virginia, Us• Assisting the Executive Director and DCR in setting, tracking ad accomplishing sales goals in a timely manner.• Prepared the residents Administrative file according to Sunrise and state specific regulatory requirements.• Assisted the resident and family members in making the emotional connection to the new community through awareness integration and socialization techniques and engaging activities.• Giving residents & family member’s tours of the community and getting information to residents & family and properly answering questions.
Joshua Rivera Skills
Joshua Rivera Education Details
-
Western Governors UniversityGeneral
Frequently Asked Questions about Joshua Rivera
What company does Joshua Rivera work for?
Joshua Rivera works for Commonwealth Senior Living
What is Joshua Rivera's role at the current company?
Joshua Rivera's current role is Vice President of Operations | Expert in Strategic Planning, Process Optimization, and Team Development | Driving Efficiency and Innovation in Dynamic Environments.
What is Joshua Rivera's email address?
Joshua Rivera's email address is jo****@****hoo.com
What is Joshua Rivera's direct phone number?
Joshua Rivera's direct phone number is +190872*****
What schools did Joshua Rivera attend?
Joshua Rivera attended Western Governors University.
What skills is Joshua Rivera known for?
Joshua Rivera has skills like Healthcare, Human Resources, Healthcare Management, Team Building, Customer Service, Elder Care, Leadership, New Hire Orientations, Training, Employee Relations, Long Term Care, Leadership Development.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial