Joshua (Cleo) Walters Email and Phone Number

Implementing Security and Device Management PoliciesInitializing KnowBe4, Keeper, and Defender tools in growing IT environmentSecuring and auditing existing IT resourcesCoordinating with external stakeholders to implement ideal workflowsOngoing monitoring of Microsoft 365 services and licensingBuild out of application deployment and device policies

Laboratory Technology UpgradesIntune, Entra, and AD device managementEnterprise and SSO Application managementSecurity Policy Development and deploymentSoftware Management and deploymentTicketing Platform management, maintenance, and automationPolicy migrationCross-platform managementCloud backup services administration

Quest KACE SDA and SMA managementGroup permissionsWorkflow automationDevice MigrationSSO Application Deployment (KnowBe4, Freshservice)

I work under the Director of IT to provide enterprise level support for a non-profit that combines research and product development capabilities into life-saving medical solutions.

Screenwriter, post-production supervisor, and client studio connections. I've worked the ropes of professional storytelling from the written word to the moving picture, and I have a passion to connect people through the power of story.

I help connect people with solutions in a personal environment designed to help ensure positive relationships within the Uber community.

- Provided library resources and connect various clients with contact and location data- Maintained records of items borrowed by patrons- Assisted in organizing physical materials for archiving- Escalated unusual cases to appropriate departments- Flag inappropriate onsite behaviors to security and managerial teams

- Assisted with technology troubleshooting and setup processes- Generate internal reports of known internal assets- Tracked organizational assets and build central database for maintaining records- Filmed, edited, and distributed video of lab processes for external partner organizations- Organized meet-ups with relevant parties for project creation and execution