• Drive the product and business-planning processes for cross-functional teams.• Analyze customer needs, current market trends, and potential partnerships from an ROI and build-vs.-buy perspective.• Assess current competitor offerings and seek opportunities for differentiation.• Analyze product requirements and develop appropriate programs to ensure they’re met.• Develop, implement, and maintain production timelines across multiple departments.• Appraise new product ideas and strategize appropriate go-to-market plans.• Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch.• Translate product strategy into detailed requirements for prototyping and final development by engineering teams.• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI.• Analyze market data to develop sales strategies and define product objectives for effective marketing communications.• Collaborate closely with engineering, production, marketing, and sales teams in the development, QA, and release of products, and balance resources to ensure success for the entire organization.• Develop product positioning and messaging that differentiates across primary market segments.

• Configure and implement core modules of the ERP system to meet customer’s requirements all while adhering to a strict project deadline.• Maintain and troubleshooted core ERP, modules, and associated components to ensure no defects are present in customer’s live environment.• Perform system upgrades, patches, and enhancements in coordination with internal, customer, and third-party IT teams.• Monitor system performance and proactively identify and resolve issues.• Conduct system testing, debugging, and documentation of configurations and customizations/enhancements.• Collaborate with Managed Services and/or Technical Services team to ensure optimal performance and availability of the ERP system.• Assist in the development and implementation of key ERP modules using an agile methodology.• In-depth understanding of infrastructure components and their interaction with ERP systems.• Strong knowledge and understanding of the ERP system, architecture, modules, and integration points.• Strong analytical and problem-solving skills to troubleshoot and resolve complex system issues.• Created and distributed key documentation to both internal employees and customers that helps users troubleshoot, resolve, and write up all issues, questions, or defects with the core ERP or certain modules.• Actively promote the adaptation of business practices and adoption of processes utilized by the new software system• Sponsor the change management required for cautious or resistant users• Work with users to develop necessary processes or procedural changes to accommodate the software applicationContribute to status reporting• Thoroughly test the software and associated procedures to confirm that the primary business requirements are met• Transition upon project completion into support role for the newly implemented ERP product• Handle future enhancements and modifications to systems from a business standpoint• Be champion for specific knowledge of new ERP system

• Reported to the division’s General Manager / Vice President • Six direct reports and fifty indirect reports.• Responsible for the sourcing and procurement of over $80 million worth of materials annually. These include but not limited to roll-stock, transportation, plant automation/equipment, machine maintenance, etc. • Responsible for the planning and delivery of over 1.1 billion MSF annually to over 350 customers domestically. • Oversee complex replenishment program (VMI & Consignment) to industry leading manufacturers including but not limited to L’Oréal Paris, Berry Plastics (10 Manufacturing plants), Members Mark, Philips, Keen Footwear, PAC Worldwide, Kroger, etc.• Improved OTIF% by 16% in first two years, and currently reporting 99.93% for 8 consecutive months.• Maintained inventory to ensure all items are systematically accounted for and returnable to the vendor; all products are returned per vendor policy; all documentation is filed and maintained.• Reduced transportation costs by $540 thousand in 2020 and $610 thousand in 2021 by restructuring contract with local dedicated carrier as well as eliminated the use of third-party brokerage firms.

• Coordinated multiple yearly customer-production schedules and managed last-minute customer requests, changing priorities, equipment limitations and delivery dates.• Developed feasible 18-month production schedules for finished goods and component items based on capacity requirements.• Prepare accurate daily production schedules for Manufacturing Teams using scheduling software.• Implemented new Production Schedules leading to increased productivity and material flow. • Developed and maintained Master Production Schedules, Forecasting and Capacity Planning.• Used SAP Capacity Planning tools, determined future production constraints, loaded level production plan, identified corrective actions, i.e.• Analyzed Rough-Cut Capacity Planning and leveling the loads to meet manpower resources and machines requirements.• Inventory Control- maintaining accurate inventory or raw and finished goods• Coordinated every aspect of production scheduling, from incoming raw materials to transportation and timely delivery of finished products to customers.

• Log all shipments and package all product according to customer purchase orders while double checking all invoices for mistakes• Work with freight forwarders to facilitate all international orders by generating all international customs documentation (commercial invoice, certificate of origin. etc.)• Reconcile daily inventory counts between invoices and daily shipping logs• Manage and train all new employees within the shipping department• Keep inventory of all shipping supplies and make sure all supplies are stocked• Work with our quality assurance department to make sure all policies and procedures are up to date and being followed to the standards set by annual BRC audits.

• Planned and directed all receiving, storing, handling returned/damaged goods, and administrative tasks to ensure customer and company requirements are met.• Managed the Receiving team in the unloading of freight trucks delivering merchandise to the DC; counting of pieces/ packages/ pallets; and signing of Bill of Ladings according to company policy. Ensures correct shipment has been delivered and all product received is accurately recorded in system• Main point of contact for all inquiries regarding Receiving. Works with internal partners (Accounts Payable and Purchasing) and vendors regarding orders received. Answers questions and provides information to resolve any outstanding issues in a timely manner. Communicates discrepancies to appropriate individuals which many include Accounts Payable, Purchasing, Vendors, other DC facilities, and/or sales staff.• Adhered to all protocol regarding the receipt of food grade products: documents receipt appropriately, confirms shipments are accurate and approvals are obtained prior to distribution; follows up on outstanding approval requests to meet the needs of customer.• Accountable for all Inbound functions during inspections and audits: keep accurate records, provides information and answers questions• Scheduled all inbound shipments and is main point of contact for carriers regarding initial scheduling and changes.• Participated on distribution center management team; develops action plans for conducting internal analyses and gap identification.• Conducted daily status meetings with management team to review prior day's performance and to develop action plan for current day.• Operated and maintained certification for material handling equipment such as forklifts and pallet-jacks, as required.• Managed Receiver's performance, including performance evaluations, training, development, coaching, disciplinary action, and attendance management.

• Organized the safe and efficient receipt, storage, and dispatch of warehoused goods.• Maintained receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.• Responsible for warehouse operational requirements by scheduling and assigning employees; following up on work results.• Maintained warehouse staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.• Contributed to team effort by accomplishing related results as needed.

• Key member of distribution operations team that coordinated shipments across northeast region.• Loaded products weighing up to 3,000 pounds onto trailers for delivery.• Communicated with floor managers to determine merchandise placement.• Unloaded cargo from truck with hand trucks and pallet jacks.• Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with a 0% incident rate.• Received Rookie of the Year achievement award at McLane Foodservice in August 2013.• Received Teammate of the month award at McLane Foodservice in March 2016• Maintained a perfect attendance record for over five years.