Joshua Arnoux Email & Phone Number

United States

In the most recent job role, I plan tasks and projects to meet project deadlines. Further, I successfully acknowledge customer complaints, expedite negotiations, and resolve potential issues to ensure customer satisfaction. I also assist and train new employees on customer service best practices, money handling techniques, and organizing strategies to foster professional development and ensure operational excellence. I discuss favorable prices, terms of sales, and service agreements to drive profitability and establish mutually beneficial partnerships. ● Managed diverse portfolio of 1K + accounts and successfully generated $1.5M in sales.● Drove sustained business growth by fostering strong relationships with customers and community.● Attained customer trust and confidence by showcasing compelling, persuasive, and composed professional demeanor.● Determined towards targets and surpassed personal quotas in collaboration with sales team.● Achieved company-defined sales goals by implementing effective sales strategies and leveraging valuable market insights● Excelled in self-directed work environment by overseeing day-to-day operations and making informed decisions.

New York City Metropolitan Area

Successfully secured a #2 Billboard Indicator charting position while managing Anisa Fowler, a gospel recording artist, through effective project management and promotional efforts.● Created comprehensive go-to-market plans for EP and single releases, resulting in increased visibility and engagement within the target audience, while ensuring all releases met established timelines and goals.● Conducted contract negotiations with artists, ensuring favorable terms and mutually beneficial agreements.● Curated and executed radio promotions in collaboration with radio stations across the United States, boosting artist recognition and airplay.● Designed and delivered custom promotional products for artist campaigns, including CDs, shirts, CD players, and headphones, enhancing artist-brand relationships and promotional impact.● Conducted in-depth data analysis of streaming platforms to provide valuable insights for optimizing promotional strategies and decision-making.● Produced engaging Electronic Press Kits (EPKs) for artists, showcasing their talent and achievements.● Developed and executed innovative social media campaigns to increase followers and foster audience engagement, resulting in significant growth.● Utilized songwriting and music production skills to contribute to the creative process of music projects.

New York, Ny

While performing as Account Executive, I trained leads, forged strong relationships, and steered targeted sales strategies to propel new business acquisition and drive sustainable growth. I also established comprehensive program and maintenance plans to analyze product inventories and ensure optimal stock levels. I was involved in collaborative efforts with internal teams to formulate and refine account strategies. Further, I disseminated marketing materials to existing and prospective clients while promoting products and services. I leveraged CRM software to collect, organize, and manage sales data as well as customer information. I also performed comprehensive training sessions for new employees by equipping with necessary knowledge and skills to contribute in company's success.● Cultivated and retained solid customer base by administering sales cycle in professional manner.● Transformed leads into valued customers by implementing effective sales strategies.● Administered and expanded network of 140 dealers by adding new locations as required.Prior experience as Managing Director at RNU Records, New York, NY