Joshua Banda Email & Phone Number

Meridian, Id, Us

Meridian, Id, Us

Visalia, California Area

Proven Executive Director responsible for the overall vision, direction and financial security of this regional orchestra. During my tenure I successfully cultivated donor relationships that increased the Symphony Endowment from $300,000 to over $1.6 million in three years. Expertise in strategic planning, budgeting and financial management, resulting in donor growth and increased revenue, nearly doubling annual income over five years.Adept at leveraging advanced technology and analytics to develop innovative solutions and drive organizational growth.

Meridian, Idaho, United States

Operations leader focused on strategic planning, performance management, and fundraising/donor development. I worked to identify areas for growth and developed customized solutions; ensuring the company’s overall goals, objectives, and mission were carried out through daily operations and customer/donor interactions.Responsible for the operational vision and fundraising strategy, I led efforts to deliver high quality and compassionate medical care to hundreds of women in Idaho and helped to increase net income as they focused on their ability to grow and serve even more in the community.

Visalia, California

Adaptable Center Manager who applied outstanding communication skills while motivating staff and meeting client and district goals. Adept at monitoring employee performance and budget to ensure cost-effective allocation of personnel resources.I was responsible for driving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies. Successfully managed strong performances with KPIs and NPS metrics.Increased annual revenue by over 25%, resulting in the store moving from a low-volume, Tier 3 classification, to mid-volume, Tier 2 classification.

Visalia, Ca

Annually developed and implemented marketing and sales plans to achieve organization’s earned revenue goals. Primarily focused on assisting Commercial Lines and Life and Health teams to create RFPs, marketing materials and more. Directed production of all content supporting marketing and sales including print, digital, television, radio, outdoor, direct mail, collateral and social media. Robust online presence, data-driven campaigns and online improvements led to over $1.5 mil in new business two years in a row.Responsible for department annual budget including management of expenses, financial forecasting, and sales projections. Implemented market research activities to inform marketing decisions, including focus groups, surveys and advanced website analytics.

Planned and directed the day-to-day operations of a $32 mil store. Developed strategies to improve customer service, drive store sales, increase profitability and followed policies that increased sales and grew the existing customer base. Maintained high store standards and conditions and fostered a positive environment for 58 direct reports. Maintained store staff by recruiting, selecting, orienting and training team members. Ensured availability of merchandise and services by approving contracts and maintaining inventories. Maintained the stability and reputation of the store by complying with legal (OSHA/HR) requirements. Responded to customer complaints and comments to ensure outstanding guest service.