• Oversee Enhanced Student Employment budget of up to $40,000 annually• Solicit and approve applications, evaluate job descriptions, and training plans for 15-30 new student employment positions annually• Develop and deliver training seminars for both supervisors and student employees• In conjunction with Payroll Office troubleshoot issues with timesheets, hours worked and supervisor approvals• Initiate new recognition events and oversight for on-campus student employment

• Guide students in developing and implementing an individualized career and life plan• Assist students with identifying individual needs for ongoing development and engagement with experiential and global learning

• Adept at representing competing interests and positions to promote the attainment of end goals• Ability to negotiate agreements and compromises with diverse stakeholders across myriad subject matters• Solid record of constituency service and responsiveness to citizen input and advocacy• Developed and maintained productive relationships with officials and thought leaders across Monroe County

• Utilized focus group assessments to develop actionable data for decision-makers. Projects included improvements to a student conduct case assignment process, as well as delivering a New Student Survival Guide in an electronic format (resulting in substantial cost savings)• Developed, administered and analyzed the 2014 Graduate Student Satisfaction survey for the Division of Student Affairs and the Office of Graduate Studies• Chaired the Student Affairs Social Media Taskforce, which assessed and initiated coordination of Division’s social media presence• Developed and delivered seminars, assessment workshops, and innumerable one-time presentations for faculty, students and staff for training and professional development • Served as primary editor for successful $487,200 Higher Education Opportunity Program grant• Initiated and submitted multiple grant applications on behalf of the Division of Student Affairs resulting in the rewarding of tens of thousands of dollars• Co-Chaired an e-portfolio pilot project to provide data to advise RIT’s Provost and Senior Vice President of Student Affairs regarding a potential multi-million dollar commitment to a campus-wide e-portfolio system • Facilitated a year-long Partnerships in Pluralism cluster to encourage professional staff and faculty to appropriately address challenging topics and/or conversations• Delivered regular training to Panel members and coordinated with the Director of the Disability Services Office as Chair of the DSO’s Appeals Panel

• Managed annual budget of over $800,000, including purchasing, documentation, compliance with accounting procedures and the tracking of overall expenditures• Supervised an office of 8 full time, 30+ adjunct employees, and 50+ peer mentors ensuring smooth administration of procedures, professional development opportunities, and instructional and advising guidance• Coordinated the scheduling and delivery over 200 course sections annually• Consistently and sensitively administered policies related to recruitment, travel, performance, compensation and retirement transition to ensure regulatory compliance while maintaining staff morale• Developed and facilitated team building and curricular training for both seasoned professional and adjunct staff members

• Discretely managed sensitive and confidential information at all Institute levels• Represented the interests of over 1,500 staff employees in a shared governance process, requiring patience and attention to detail so viewpoints are heard, understood and considered• Acquired a broad and nuanced understanding of the diverse interests and programs of the RIT community

• Trained and mentored 30 Adjunct First-Year Enrichment Instructors• Facilitated curriculum development for several student-transition courses, including First-Year Enrichment I & II, and Discovery & Pathways for the Division of Student Affairs• Coordinated the development and delivery of a Sophomore Success “Boot Camp,” providing academic success training for students seeking to improve their academic habits and skills• Initiated compliance with RIT’s Document Retention policy ensuring proper storage and disposal of both physical and electronic documents• Facilitated team building and training activities for both student organizations and professional staff members• Provided classroom instruction to multiple First-Year Enrichment sections

• Provided classroom instruction to students in over 50 First-Year Enrichment sections• Developed sustained one-on-one coaching relationships with over 1,000 first- and second-year students to further success and retention goals• Aided over 100 upper-class students as they researched careers, developed resumes, and networked for future employment

• Managed a 24-hour Front Desk operation with over 40 student employees to ensure excellent delivery of services as well as appropriate growth and developmental opportunities• Supervised 12 student paraprofessionals for two residence halls, providing support for over 400 residents• Served as interim Academic Advisor for unassigned first-year students• As a Judicial Officer, heard numerous cases involving violations of campus policies • Taught sections of College Life 101/Freshman Seminar• Chaired an Ad Hoc Assessment Committee examining student satisfaction

• Served on final judicial review for all graduate programs at the University of Michigan; determined cases included grade appeals and academic misconduct

• Provided an academic presence in residence hall assisting students on a continuous basis• Taught four sections of Freshman Writing Composition as well as Community Service Learning• Fulfilled pertinent Resident Assistant responsibilities including policy compliance and student support