Joshua Benavides Email and Phone Number

• Provided onsite maintenance and repair services for Class III biomedical equipment in both pre-hospital and hospital environments.• Engaged directly with clients, including emergency service personnel and healthcare professionals, in a customer-facing role.• Conducted preventative maintenance, software updates, troubleshooting hardware issues, and performed repairs on defibrillators and automated external defibrillators (AEDs) to ensure functionality and compliance.• Independently managed scheduling and inventory to meet both organizational and FDA regulatory requirements.• Utilized Salesforce to accurately document and report daily activities, ensuring adherence to FDA regulations.• Maintained up-to-date certification and training on multiple class III medical devices through standard operating procedures (SOPs) and self-directed learning.