Joshua Billet Email & Phone Number

Surprise, Arizona, United States

United States

Consulted with group homesProvided owners with structure and proper tools to manage their operations within DHS complianceAssisted with training of the staff members and new managersConnected owners with agencies, to help provide services within their homes Analyzed trends in their profit and loss spreadsheets, and reduced costs while managing expenses to return the property to a profitable margin

Chandler, Arizona, United States

● Maintained P&L and shouldered corporate fiscal responsibility.● Established and maintained strong relationships with residents, vendors and strategic partners.● Led recruitment and development of strategic alliances to maximize utilization of existing talentand capabilities.● Provided professional services and support in a dynamic work environment.● Managed a diverse team of professionals, fostering a collaborative work environment for increasedproductivity.● Increased occupancy from 70% to 88%.

Scottsdale, Arizona, United States

● On the job training towards becoming an executive director, in MBK's Executive Director in Training program ● Responsible for managing and training dining services employees in customer service, bartending, and inventoryforecasting and management● Supervise all meal periods in multiple dining room venues with different clientele● Responsible for producing schedules that adhered budgetary guidelines and provided adequate staffing during peak times● Oversee operations (staffing, directing meal service, addressing resident needs) and quickly resolve issues

Scottsdale, Arizona, United States

● Responsible for managing and training dining services employees in customer service, bartending, and inventoryforecasting and management● Supervise all meal periods in multiple dining room venues with different clientele● Responsible for producing schedules that adhered budgetary guidelines and provided adequate staffing during peaktimes● Produce P&L, Budget Vs Actual, Inventory, Sales vs Staffing reports using Microsoft Office● Oversee operations (staffing, directing meal service, addressing resident needs) and quickly resolve issues● Manage small to large catering events for residents and corporate events.● Work with facility management and resident health teams to create and implement COVID 19 guidelines for serviceand deliveries● Forecast and order inventory based on upcoming menus and expected item demand.

Scottsdale, Arizona, United States

● Responsible for training new hires, overseeing operations, and promptly resolving issues.● Maintained resident relations, while adapting to dietary needs, complied with health and sanitation practices andprocedures.● Hosted and trained staff for large scale catering events (200+ people).

Scottsdale, Arizona, United States

● Engaged with new and returning patrons at the bar within the resort, typically receiving 2x the tips of other bartenders.● Served alcoholic beverages and food to patrons during high-volume shifts.● Worked independently on a team that catered 600+ person events.