Joshua Buzzard Email and Phone Number
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I am a leader, a self starter, and a quick learner. I work well independently as well as within teams. I am technically savvy with the ability to grasp technical concepts of software and integration quickly and have a record of effectively transferring knowledge in a consultative manner, customer-focused, and while operating with a sense of urgency.I have 15+ years experience in being a team leader in a Sales / Customer Support / Customer Retention / Training environment. I am focused on Customer Success. I have experience utilizing forecasting tools to inform capacity planning, set priorities, and set strategic direction.I am well versed in collaborating with multiple teams including development, technical support, and professional services to increase customer adoption, satisfaction, and retention by providing client feedback and product development strategy.I constantly strive to perform above expectations and am continuously striving to improve the depth and breadth of his knowledge and skills.Maintains a high level of customer interaction. Leveraging remote tools (Go to Meeting, WebEx, Zoom, and Face to Face) to coordinates installation and training schedules with clients.I possess a detailed understanding on business workflow. Consulting with customers and leads on how software can replace or enhance a current workflow.
Quotewerks
View- Website:
- quotewerks.com
- Employees:
- 46
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Senior Product SpecialistQuotewerks Apr 2014 - PresentOrlando, Florida, United StatesIn my role as a Senior Product Specialist I have consistently been a top producer and meet or exceeded quota. I am a leader and a subject matter expert.In my role I have:• Maintained a 20%+ closure rate as the top producer for the past 10+ years.• Proactively engaged with and manage leads to ensure a smooth transition from lead to client• Introduce and train leads on how to properly leverage the software• Provided ongoing solutions consulting to existing customers• Created and executed customer training program• Created and collaborated on email and marketing campaigns form scratch• Instrumental in full sales cycle including discovery, opportunity evaluation, proof of concept support, and opportunity closure• Provided in depth technical demos virtually and in-person to product leads.
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Sales Team SupervisorQuotewerks Feb 2011 - Apr 2014Orlando, Florida, United States• Lead team in addition to full-time sales duties and responsibilities.• Managed a team of 5 or more.• Developed and implemented training program for new team members.• Mentored junior members of the sales team.
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Lead Product SpecialistQuotewerks Jun 2009 - Feb 2011• Assisting leading team in addition to full-time sales duties and responsibilities.• Mentored junior members of the Sales team• Developed training program for new team members.
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Product SpecialistQuotewerks Mar 2005 - Jun 2009Orlando, Florida, United States• Introduced new and reworked existing email campaigns.• Made improvements to the existing sales workflow which resulted in year over year sales growth of 10%+• Developed marketing materials.
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Technical Support (Level 2)Quotewerks Jan 2005 - Mar 2005Orlando, Florida, United States• Aided customers with intermediate and advanced technical support issues.• Guided customers through verbal and written instructions as well as using remote access software. • Shortly after being achieving the status of Technical Support Level 2 promoted to Technical Sales.
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Technical Support (Level 1)Quotewerks Aug 2004 - Jan 2005• Aided customers with basic and intermediate technical support issues.• Guided customers through verbal and written instructions as well as using remote access software. • Rapidly proved myself as a valuable member of the team and promoted to Support Level 2.
Joshua Buzzard Skills
Joshua Buzzard Education Details
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Management Information Systems, General
Frequently Asked Questions about Joshua Buzzard
What company does Joshua Buzzard work for?
Joshua Buzzard works for Quotewerks
What is Joshua Buzzard's role at the current company?
Joshua Buzzard's current role is Senior Product Specialist at Aspire Technologies.
What is Joshua Buzzard's email address?
Joshua Buzzard's email address is jo****@****rks.com
What is Joshua Buzzard's direct phone number?
Joshua Buzzard's direct phone number is +140724*****
What schools did Joshua Buzzard attend?
Joshua Buzzard attended Ucf College Of Business.
What are some of Joshua Buzzard's interests?
Joshua Buzzard has interest in Professional Networking, Investing, Scuba Diving, Photography, Art Collecting, Aquarist, Graphic Design, Movies, Fishing.
What skills is Joshua Buzzard known for?
Joshua Buzzard has skills like Sales, Sales Management, Training, Sales Process, Selling, Project Management, Cloud Computing, Networking, Saas, Crm, Managed Services, Management.
Who are Joshua Buzzard's colleagues?
Joshua Buzzard's colleagues are Xinxing Zhang, Aspire Technologies, 林海荣, Adesh Kumar, Sanju Sharma, Julia Rivera, Ximing Liu.
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