Josh Chapman's Location
Greater Chicago Area, United States, United States
Josh Chapman's Contact Details
Josh Chapman work email
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Josh Chapman personal email
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Josh Chapman phone numbers
About Josh Chapman
A seasoned leader who delivers results and drives change. As the COO at Aeropay, I oversee the performance of a fast-growing fintech company that offers a better way to move money with compliance, security, and convenience.My core competencies include financial modeling, process improvement, and cross-functional alignment. I leverage these skills to optimize financial and operational efficiency, scalability, and sustainability of Aeropay and its clients.
Josh Chapman Work Experience Details
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CooAeropay Oct 2024 - PresentChicago, Il, UsEnabled with sophisticated and secure technology, with compliance at the core, Aeropay is the better way to move money. -
CfoAeropay Apr 2023 - Oct 2024Chicago, Il, Us
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Fractional CooGreengranite Solutions Feb 2023 - PresentChicago, Il, UsI help promising start-up and mid-market companies as a fractional COO. My services can range from being your dedicated COO, where I work alongside you and your leadership team, to being an advisor who spends a few hours per month helping you and your team as you execute on our plan. -
Board MemberLa Rabida Children'S Hospital Mar 2019 - Jul 2024Chicago, Illinois, UsAt La Rabida Children’s Hospital, our mission is simple: we’re dedicated to maintaining and improving the quality of life for each of our patients with complex conditions, disabilities, and chronic illness. The path to completing this mission, however, is often complicated. Our patients regularly require extensive care coordination or assistance in managing lifelong conditions. Fortunately, we’ve got the best team around. -
Chief Revenue Officer (Cro) - FractionalPostindustria Apr 2023 - Aug 2023Santa Monica, California, UsPostindustria is the development partner to the industry disruptors - helping them create, grow and innovate for over 15 years. More than just technical talent, we have also built and incubated 5 businesses that resulted in successful exits during that time. -
Senior Vice PresidentHunt Club Jun 2021 - Feb 2023Chicago, Illinois, UsWe're a new category of recruiting.Cold calling, spamming on Linkedin, impersonal mass reach out, treating candidates like a transaction v. a person... These methods no longer work in today's fight to attract the best talent.We help companies find amazing passive talent + give well connected individuals (experts) a direct channel to help their network find amazing jobs. We deliver white glove service throughout the entire process.Referrers get rewarded, candidates get great opportunities and companies land passive talent. Everyone wins. -
CooLandscapehub Aug 2019 - Jun 2021Chicago, Illinois, UsLandscapeHub is the wholesale order management tool that landscape professionals use to find what they need and get it fast. -
Coo & TreasurerMatter Mar 2017 - Aug 2019Chicago, Illinois, UsAt MATTER, we believe collaboration is the best way to improve healthcare. The MATTER collaborative includes 200 cutting-edge startups from around the world, working together with hospitals and health systems, universities and industry-leading companies to build the future of healthcare. Together, we are accelerating innovation, advancing care and improving lives. -
CeoGiveforward Mar 2015 - Mar 2017GiveForward pioneered the personal crowdfunding space in the United States with it's launch in 2008. Hired by the co-founders and Board to lead the company through a pivot to evolve beyond crowdfunding. Built a new senior leadership team, restructured the company and re-launched the website in first six months. Closed two rounds of financing and facilitated an exit through the sale of GiveForward to a top competitor.
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Vice President Of OperationsCars.Com Jul 2011 - Feb 2015Chicago, Illinois, UsResponsible for all operational functions of Cars.com including fraud, customer service, technical support, account management, CRM, Sales reporting, territory management and order fulfillment. Member of the senior management team tasked with Cars.com’s overall strategic direction and leading the company through a $3 Billion exit. -
Division Vice PresidentXerox Dec 2009 - Jul 2011Norwalk, Connecticut, UsPrimary client contact and senior operations leader over three centers (>2000 FTE) providing technical support and inbound sales for a premier technology company. Full P&L responsibility with direct leadership of operations, training, quality, IT and workforce management. Grew account from 50 to 2000+ FTE in 30 months. -
General ManagerXerox Apr 2008 - Dec 2009Norwalk, Connecticut, UsTurned around underperforming site in Lewiston, ME within first 6 months. Launched a new site in Lexington, KY supporting a premier technology company. Lexington site grew from 30 to 220 FTE within 7 months. Full P&L responsibility with direct leadership of operations, training, quality, IT and workforce management.
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Site DirectorStartek Aug 2006 - Apr 2008Denver, Co, UsResponsible for 400 seat center in Petersburg, VA. Full P&L responsibility with direct leadership of operations as well as dotted line responsibility for training & quality, human resources, recruiting, facilities and workforce management. -
Director, Travel OperationsAllianz Global Assistance Aug 1998 - Aug 2006Saint-Ouen, France, FrAccountable for all operations of Access America, the travel insurance division of Allianz Global Assistance US. Functional areas include Customer Service, Inbound Sales, Sales Support, Fulfillment, Licensing, Claims Administration, Claims Processing, and Regulatory. Lead 6 direct reports and over 150 total FTE. -
Risk Operations ManagerCapital One Apr 1994 - Aug 1998Mclean, Va, UsLead a team of 20 debt collectors working all levels of delinquency, including charged-off accounts.
Josh Chapman Skills
Leadership
Crm
Management
Customer Satisfaction
Strategic Planning
Strategy
Call Centers
Training
Cross Functional Team Leadership
Account Management
Call Center
Executive Management
Team Leadership
Salesforce.com
Vendor Management
Process Improvement
Business Process Improvement
Sales Operations
Customer Service
Team Building
Customer Relationship Management
Performance Management
Start Ups
Leadership Development
Public Speaking
Customer Experience
Forecasting
Customer Retention
Analytics
P&l Management
Business Development
Strategic Partnerships
Outsourcing
Operations Management
Organizational Leadership
Coaching
New Business Development
Strategic Leadership
P&l Responsibility
Human Resources
Lead Generation
Contract Negotiation
Operational Efficiency
Operational Strategy
Operational Excellence
Site Selection
Price Modeling
Capital Budgeting
Client Relationship Building
Client Retention
Josh Chapman Education Details
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Virginia Commonwealth UniversityBusiness Administration
Frequently Asked Questions about Josh Chapman
What company does Josh Chapman work for?
Josh Chapman works for Aeropay
What is Josh Chapman's role at the current company?
Josh Chapman's current role is COO @ Aeropay.
What is Josh Chapman's email address?
Josh Chapman's email address is jc****@****hub.com
What is Josh Chapman's direct phone number?
Josh Chapman's direct phone number is +131237*****
What schools did Josh Chapman attend?
Josh Chapman attended Virginia Commonwealth University.
What skills is Josh Chapman known for?
Josh Chapman has skills like Leadership, Crm, Management, Customer Satisfaction, Strategic Planning, Strategy, Call Centers, Training, Cross Functional Team Leadership, Account Management, Call Center, Executive Management.
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