Provided project leadership and fostered relationships to manage expectations of project deliverables and maintain alignment of project scope with client business objectives.• Communicating with clients about project expectations• Collaborating with management and team members on budgeting and allocating funds• Managing deadlines and progress across the team to ensure the project is finished on time and on budget• Organizing third-party providers and vendors to deliver elements that can’t be produced in-house• Overseeing the execution of projects and making adjustments as necessary to ensure they are executed to specifications and high standards

Bought on during the growth phase to develop and cultivate new food and drink products. • Researched and developed food and drink products • Utilized delivery applications like Uber Eats and Door Dash• Managed and organized products within budget • Assisted with creating social media posts of the food and drinks

Earned a 4.8 star driver rating by providing exceptional customer service• Multitasked in a high-pressure environment• Tasks included managing fares, navigating during heavy traffic, and maintaining customer satisfaction• Maintained a clean vehicle and a professional personal experience.

Contributed to profitability by developing and maintaining mutually beneficial business relationships• Kept the facility rented at optimum levels effectively utilizing advertising, promotional and customer relation skills• Complied with and enforced all company policies and procedures utilizing the companies handbooks, training manuals and standard operating procedures• Showed and rented units by offering storage solutions to perspective tenants.• Actively sold and maintained supplies of merchandise. Up-sold insurance and cross sell other company owned/operated facilities. • Provided outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries. Visually inspect the facility daily, observe and respond promptly to any situation• Maintained all required tenant documentation in a neat and orderly manner• Maintained accuracy of the petty cash, make daily bank deposits and preparing daily, weekly and monthly reports

Provided and fostered a relationship with customers and fellow staff members• Prepared biscuit fillings and toppings• Served customers food and drinks• Supervised a team of 10 employees• Knowledgeable on delivery applications like ubereats, door dash and grub hub. Order stock from various vendors• Assisted with creating social media posts by taking daily photos of featured food products• Utilized delivery applications like Uber Eats and Door Dash• Managed and organized products within weekly budget

Served clients with professional and effective customer service• Researched and developed new recipes• Informed manager of stock levels• Prepared large scale catering orders

Served customers and fellow staff members with professional and effective customer service• Researched and developed new recipes• Prepared large scale catering orders• Created detail expense reports and requests for capital expenditures• Ordered and distributed cafe supplies while adhering to a fixed budget• Complied with all health and safety codes• Researched and resolved accounts payable discrepancies• Entered numerical data into databases in a timely and accurate manner

Served bakery customers daily with professional and effective customer service• Prepared large scale catering orders• Complied with all health and safety codes• Mixed cookie dough, cupcake batter and buttercreams and performed all baking duties• Filled out inventory and production sheets and informed manager of stock levels

Provided leadership and fostered relationships to manage expectations of the business objectives. • Managed and organized products within a monthly budget• Oversaw the execution of daily operations • Trained new staff in various departments• Oversaw and managed a team of 15 or more• Collaborate with management team on administrated elements• Maintained marketing materials for various promotions and charities