Josh Cooper

Josh Cooper Email and Phone Number

VP, Revenue Cycle Transformation (USON) @ McKesson
Atlanta, GA, US
Josh Cooper's Location
Atlanta Metropolitan Area, United States, United States
Josh Cooper's Contact Details

Josh Cooper personal email

n/a
About Josh Cooper

As a senior executive and transformational business leader, I bring a record of success in driving change, building high-performance processes, and accelerating revenue growth at the highest levels of global business. I excel at leveraging data to give leaders the knowledge and tools to achieve peak performance, freeing up financial and human capital to deliver world-class customer experiences, and collaborating with diverse teams to create out-of-the-box solutions to complex problems. Combining an unwavering focus on people with a standout ability to engage and communicate with stakeholders at every level-I work effectively to rally teams behind a shared vision for change, unlock industry-leading capabilities, and help shape the future state of business.SKILLS, COMPETENCIES & EXPERTISEBusiness Process Optimization, Financial Planning & Analysis, Efficiency & Productivity, Revenue & Profit Growth, Project/Program Leadership, Turnarounds & Transformation, Solution Innovation, Strategy & Execution, KPI Performance Management, Data-Driven Insights, Opportunity Identification, Best Practices, Vendor/Supplier Management, Technology Implementations, Cost Control, P&L Responsibility, Budget Management, International Operations, Hiring Top Talent, Mentoring & Team Building, Training Programs, Leadership Development, Thought Leadership, Speaking & Presentations, Partnerships & Alliances, Private Equity, Heathcare Operations, Retail Operations, Problem Solving

Josh Cooper's Current Company Details
McKesson

Mckesson

View
VP, Revenue Cycle Transformation (USON)
Atlanta, GA, US
Website:
mckesson.com
Employees:
10
Josh Cooper Work Experience Details
  • Mckesson
    Vp, Revenue Cycle Transformation (Uson)
    Mckesson
    Atlanta, Ga, Us
  • Mckesson
    Sr. Director, Sales Operations & Governance | Customer Onboarding C.O.E.
    Mckesson Sep 2023 - Present
    Irving, Texas, Us
  • Us Radiology Specialists
    Vice President, Operational Excellence And Customer Experience
    Us Radiology Specialists 2021 - 2023
    Raleigh, North Carolina, Us
    With over 3,100 team members and 145 outpatient imaging centers in 14 states, US Radiology Specialists is building the nation's premier network of physician-owned radiology practices and diagnostic imaging centers.• Lead the optimization of internal and patient-facing processes and serve as a thought leader working to reimagine the patient experience and push beyond the boundaries of traditional healthcare. Established an aspirational vision of the organization’s future state and a roadmap to achieve it across all geographies and functional areas. • Manage 4 direct reports, and a team of 250 indirect personnel. Standardized field administrative tasks to reduce waste and refocus resources on patient care.• Concepted, hired a development partner, and implemented an operational dashboard and playbook. Standardized KPIs company-wide and paired metrics with time-tested best practices to optimize performance. Supported field leaders with critical data and tactical remedies to proactively address less than optimal KPI performance. • Identified an opportunity to increase revenue by accelerating patient-related processes and increase the retention rate for referred business. In first six months launched an initiative to improve patient scheduling cycle times, enable load balancing utilizing all available capacity, and free up staff to help deliver a world class patient experience.
  • Mckesson
    Director, Business Process Improvement
    Mckesson 2017 - 2021
    Irving, Texas, Us
    A global leader in pharmaceutical distribution, health information technology, and care management, McKesson Corporation (NYSE: MCK) has 80K employees and generates $231.051B in annual revenue.• Partnered with business leaders to identify, prioritize, and execute process improvement projects and mentored top internal talent on best practices and change methodologies. Drove the highest performance in program history, delivering a record annual savings across over 100 Prescription Technology division improvement projects. Managed a team of 4 direct reports and 6 indirect resources.• Served as an internal consultant driving major business transformation initiatives, including several organizational redesigns, a shift to Agile development, and the migration from an on-premises network to the cloud. Evolved the goals, structures, and methods of the department and maintained alignment with strategic business objectives. • Led the implementation of a Salesforce CRM tool that standardized customer onboarding, eliminated previous configuration issues, and reduced billing error-related revenue losses by more than 80%.• Created a partnership with GA Tech and maintained a regular rotation of students as permanent members of the Business Process Improvement team. Created an environment of accountability and ownership, delivered on a promise to provide one-on-one support, and helped students build resumes to secure top jobs after graduation.
  • The Home Depot
    Senior Manager, Met Operational Process
    The Home Depot 2013 - 2017
    Atlanta, Georgia, Us
    The largest home improvement retailer in the United States, The Home Depot (NYSE: HD) has 500K employees and 2,300 stores across the US, American Territories, Canada, and Mexico generating $151.16 billion in annual revenue. • Led the optimization and standardization of operational processes, encompassing 25K team members across 2,000 store locations in North America. Led the execution of price changes to achieve an on-time rate of 99%+, headed major merchandising execution initiatives, and developed and tested new processes for pilot programs. • Managed 5 direct reports, 2 indirect resources, 1000+ field-based vendor contractors. Led and expanded the Operational Quality Program governing all work within the organization and defined, tested, and initiated 19 new Regional Quality Manager roles across North America.• Implemented a technology-driven labor management tool that improved the quality of process execution, focused associates on priority tasks at each location, and monitored team performance relative to SLAs and KPIs in real-time. Saved thousands supervisor hours every day and reinvested to ensure SLAs were met in all 2,000 stores. • Established a partnership with GA Tech and collaborated with university data scientists to develop an algorithm that routed teams to specific locations based on the predicted increase for product sales versus time invested. Hosted internships and senior design projects that led to hiring several GA Tech students into full-time positions.• Communicated with field teams in their home settings, as well as at conferences and town hall meetings, to respectfully convey the need for change while working together and ensuring everyone had a voice in the process.
  • The Home Depot
    Manager, Financial Planning & Analysis
    The Home Depot 2010 - 2013
    Atlanta, Georgia, Us
    • Forecasted the financial impact of $680M in Home Depot marketing and advertising spend, ensured maximum value and quality for invested funds, and maintained forecast accuracy greater than 99%. • Provided analysis for executive leadership on the state of spend, trends, and forecasts on a monthly and quarterly basis. Selected to serve on a team of Finance leaders to analyze business processes and identify cost savings.
  • Mckesson Corporation
    Manager Of Business Process – Mckesson Pharmaceutical
    Mckesson Corporation 2008 - 2010
    Irving, Texas, Us
    • Served as a change leader to drive over 20 projects that saved McKesson more than $2M.
  • Mckesson Corporation
    Senior Financial Analyst – Mckesson Provider Technologies
    Mckesson Corporation 2007 - 2008
    Irving, Texas, Us
    • Led financial planning and analysis in support of several major product lines and developed a three-year Strategic Plan.
  • The Schwan Food Company
    Senior Financial Analyst
    The Schwan Food Company 2004 - 2007
    Marshall, Minnesota, Us
    • Served as Lead Financial Planner and Analyst for a $385M business unit and captured over $3M in annual savings.
  • Cingular Wireless
    Senior Product Manager
    Cingular Wireless 2003 - 2004
    Dallas, Texas, Us
    • Appointed as Business Segment Planning Lead for the $41B AT&T Wireless acquisition.
  • Cingular Wireless
    Senior Financial Analyst – Pre-Sales
    Cingular Wireless 2002 - 2003
    Dallas, Texas, Us
  • Aig
    Financial Analyst – Agency Auto Division
    Aig 2000 - 2002
    New York, Ny, Us

Josh Cooper Skills

Process Improvement Leadership Business Process Improvement Strategy Management Change Management Forecasting Six Sigma Cross Functional Team Leadership Strategic Planning Business Analysis Business Process Product Management Strategic Financial Planning Team Building Competitive Analysis Pricing Budgeting Telecommunications Analysis Change Leadership Business Strategy P&l Management Process Engineering Financial Analysis Financial Modeling Business Acumen Strategy Development Team Leadership Program Management Budgets

Josh Cooper Education Details

  • Georgia State University - J. Mack Robinson College Of Business
    Georgia State University - J. Mack Robinson College Of Business
    Master Of Business Administration (Mba)
  • Georgia State University - J. Mack Robinson College Of Business
    Georgia State University - J. Mack Robinson College Of Business
  • University Of North Carolina At Greensboro
    University Of North Carolina At Greensboro
    Economics

Frequently Asked Questions about Josh Cooper

What company does Josh Cooper work for?

Josh Cooper works for Mckesson

What is Josh Cooper's role at the current company?

Josh Cooper's current role is VP, Revenue Cycle Transformation (USON).

What is Josh Cooper's email address?

Josh Cooper's email address is jo****@****son.com

What schools did Josh Cooper attend?

Josh Cooper attended Georgia State University - J. Mack Robinson College Of Business, Georgia State University - J. Mack Robinson College Of Business, University Of North Carolina At Greensboro.

What skills is Josh Cooper known for?

Josh Cooper has skills like Process Improvement, Leadership, Business Process Improvement, Strategy, Management, Change Management, Forecasting, Six Sigma, Cross Functional Team Leadership, Strategic Planning, Business Analysis, Business Process.

Who are Josh Cooper's colleagues?

Josh Cooper's colleagues are Mark Didonato, Vicki Wildfong, Jeff Bielman, Bailey Schrock, Ph.d., Danny Falcon, Shiva Kumar, Tom Pettyes.

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