Joshua Cosia Email and Phone Number
With a diverse background in customer service, I've developed a well-rounded skill set that spans various industries and roles. My experience ranges from managing high-volume support environments to providing personalized service in boutique settings. I've handled everything from troubleshooting technical issues to addressing complex customer inquiries empathetically and efficiently. My adaptability and commitment to exceptional service have consistently contributed to positive customer experiences and improved satisfaction.Other than that, I am a huge sports fanatic, so don't be shy and talk to me about anything sports!
Axis Focal Studios
View- Website:
- axisfocal.com
- Employees:
- 2
-
Wedding Videographer & PhotographerAxis Focal Studios Jan 2019 - PresentCalgary, Alberta, Canada- Developed a love and passion for photography, instilling patience as a key component in creating a great photo from a good one.- Proficient in the use of complex programs such as Adobe Lightroom, VSCO and Adobe Photoshop, diving into different editing techniques to bring the most out of a photo.- Highly attentive to small details and powerful compositions for an image that sends a message.- Continually striving to grow in every aspect of video through deliberate and diligent practice.- Adaptive in high pressure situations where unforeseen complications arise and the ability to determine a different method of approach was exercised. -
Warehouse Operations & Content Creative SpecialistAlberta Beauty System - Calgary Feb 2020 - Nov 2021Calgary, Alberta, Canada- Promptly managed and processed online orders to ensure the accuracy of every order and increased customer satisfaction, thus created returning clients.- Proficiently oversaw purchase orders imported from suppliers and coordinated transfers of merchandise between retail locations.- Well-versed in the use of a multi-platform POS system, such as Lightspeed, for ecommerce and retail.- Led and executed daily inventory counts to verify the accuracy of in-store merchandise and online quantities.- Created and developed original content for social media platforms, sales flyers, and online websites from video to photos to entice current and new customers and expand clientele reach. -
Customer Relations & SupervisorKinjo Sushi And Grill Jun 2016 - Jan 2020Calgary, Alberta, Canada- Strengthened my aptitude with mental and time management during Kinjo’s high-pressure, fast-paced environment from time of initial seating to final payment by staying attuned to the needs and statuses of each table, ensuring each guest leaves with a positive, memorable impression.- Always looked to create meaningful rapport with guests and colleagues alike to build trust and interpersonal relationships and achieve the goal of an overall better collective experience that is used as a foundation for future relations.- Excelled in a management role, trained new employees, and took initiative to direct co-workers to specific job roles to establish an efficient workflow.- Diligently organized and received store merchandise to assure all products are placed in its proper areas and are accounted for which enhanced organizational productivity. -
Customer Service & Technical Service RepresentativeShaw Communications Aug 2012 - Jan 2016Calgary, Alberta, Canada- Delivered exceptional customer service by engaging with clients to identify any issues regarding their accounts then collaborated with them to find the best solution while demonstrating patience and empathy regarding their concerns, needs and wants. - Created a firm rapport with new and current clientele to establish continual loyalty towards the company by preparing tailored packages that best suited their needs; going above and beyond customer expectations.- Displayed patience by guiding customers with their technical problems through a clear and concise step-by-step process, which required an adept knowledge on the company's equipment to address and resolve the point of matter.- Maneuvered a convoluted program that required a series of complex codes to instate channels and packages as well as process sales and fix technical complications regarding the operations of a customer’s hardware.
Frequently Asked Questions about Joshua Cosia
What company does Joshua Cosia work for?
Joshua Cosia works for Axis Focal Studios
What is Joshua Cosia's role at the current company?
Joshua Cosia's current role is Wedding Videographer & Photographer.
Who are Joshua Cosia's colleagues?
Joshua Cosia's colleagues are Neil Wong.
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