Joshua Cosner Email & Phone Number

Benton Harbor, Michigan Area

On the Management team, lead IT and data functions, tasked with reducing organizational risk, enhancing technology, and integrating into operations. Held interim role of COO in 2016, and VP of Finance 2017-2019.Key Highlights:* Implemented cohesive CyberSecurity strategy, including Microsoft 365, Barracuda Suite, ESET, and KnowBe4. Maintain a near 100% staff trained rate with consistent monthly phishing rates averaging <6%.* Architected shift to cloud/SaaS environment resulting in near seamless work-from-home transition in 2020.* Reliably achieve 96-100% agreement on key IT indicators of support and technology satisfaction rates. * As interim COO (team of 50), achieved 225% on revenue growth goal and a 90% staff engagement rate.* Responsible for all financial systems, including budgeting, financial reporting, and internal controls on 70+ revenue streams in multiple subsidiaries. Zero findings and year over year unmodified financial single audits.

Benton Harbor, Michigan Area

Leadership team member and champion for the continuous improvement culture. Broad spectrum of responsibility including quality, organizational strategy, procurement, facilities, and professional development.Key Highlights:* Tactical and strategic lead on all business planning, highlighted by the creation and implementation of Kinexus Group’s core strategy, the Five Strategic Imperatives (SI5).* Key utility player, providing stability for operations, including leading Kinexus’s training and education facility.* Internally consulted and facilitated Kinexus process improvement efforts to enhance performance.

Benton Harbor, Michigan Area

Supported the overall organization from a technological perspective, as well as ensured effective functionality of building operations by coordination of resources, vendors, and partners.Key Highlights* Reduced overhead cost by $100K/year as project manager by unification of duplicate service branches.* Upgraded entire organization to latest Windows software utilizing custom images, scripts, and batch files.* Managed recruitment, development, and performance of IT Interns, with 100% post placement rate.

Benton Harbor, Michigan Area

* Managed all IT hardware and software, Tier 1, 2, and 3 support for 350+ PCs, printers, and servers.* Launched training facility system infrastructure; designed network and transitioned 140 PCs into new domain.* Led migration of VPN to Watchguard platform for 60+ users, delivering entire changeover in two weeks.* Led roll-out of SharePoint implementation via change management, content migration, and training.

My wife and I are business partners with Peat's Cider by helping to expand their operations and manage taproom and event space, Peat's Cider Social: a Cider-Centric Entertainment Experience, prominently featuring Michigan hard apple cider, 16 bowling lanes, and arcade games.

Tulsa, Oklahoma Area

* Supported BP Pipeline’s division by deployment of backup procedures and systems installations.* Developed and implemented Disaster Recovery critical systems backup procedure for BP SCADA systems.

Tulsa, Oklahoma Area

* Managed multiple projects, external vendor care, remote facilities, contractors and all desktop issues.* Resolved an average of 25 tickets per week, exceeding ten member team average by over 40%.* Cut lead time on Dell warranty replacement parts 70% and staff interaction 85% by process standardization.

Athens, Ohio

* Provided IT Consulting services and rapport for Athens area clients of Optimum Decisions to expand clientele.* Administrated Windows domain, maintained, configured, and upgraded network hardware and software.

Athens, Ohio

* Repaired, configured, and maintained hardware and software for over 200 nodes in Windows Domain.* Led trainings for staff and students on lab and software policies & network resources and procedures.

Bba, Management Information Systems

Activities and Societies: Society for Human Resource Management (SHRM); Association of Information Technology Professionals (AITP).

Burgundy School Of Business (Dijon, France)

Activities and Societies: Study abroad

Performance Measurement For Effective Management Of Nonprofit Organizations