Joshua Curtis

Joshua Curtis Email and Phone Number

Sr. Product Manager, taking products from 0 to 1 |Microsoft | Amazon and Alexa Alum @ Microsoft
Redmond, WA
Joshua Curtis's Location
Victor, New York, United States, United States
About Joshua Curtis

🚀 Senior Product Manager | Program Leader | Security InnovatorUnleash the power of innovation and leadership with over a decade of proven experience in driving transformational programs, products, and projects. I'm a results-driven Senior Product Manager with a relentless passion for delivering exceptional customer experiences and raising the bar in the world of IT security and beyond.🌟 What Sets Me Apart?🔐 Security Visionary: At Microsoft, I'm shaping the future of security through "Zero-Trust" strategies, defining the roadmap for Microsoft Defender for Office 365 security features, and ensuring a seamless user experience while safeguarding data.🔥 Innovation Catalyst: As an Alexa New Initiatives Program Manager at Amazon, I've led game-changing programs from inception to launch, collaborating across diverse teams to introduce groundbreaking customer experiences.🤝 Stakeholder Champion: My ability to bridge partnerships and navigate complex stakeholder landscapes has consistently delivered results. I've reduced support tickets by 40%, launched Amazon Pay on Alexa, and established critical policies that shape developer experiences.🌐 Global Perspective: With a background spanning multinational giants like Microsoft and Amazon, I've gained a deep understanding of international markets and the nuances of global program management.📊 Data-Driven Excellence: My strategic acumen is powered by data-driven insights. I've consistently identified opportunities for improvement, driven by KPIs and customer-centric focus.💡 Continuous Learner: In a dynamic tech world, I'm always adapting and learning, staying proficient in cutting-edge tools and technologies.Let's connect and explore how my expertise can propel your organization's growth and security initiatives to new heights. I thrive on challenges and am ready to take on your next big project.

Joshua Curtis's Current Company Details
Microsoft

Microsoft

View
Sr. Product Manager, taking products from 0 to 1 |Microsoft | Amazon and Alexa Alum
Redmond, WA
Website:
microsoft.com
Employees:
10
Company phone:
0124 415 8000
Joshua Curtis Work Experience Details
  • Microsoft
    Senior Product Manager
    Microsoft Mar 2022 - Present
    Redmond, Washington, Us
    As a Senior Product Manager at Microsoft, I lead the charge in driving product vision, strategies, and roadmaps for various Microsoft Defender for Office 365 products, ensuring alignment with company strategies and goals. Collaborating with cross-organizational partners, I integrate data, research, and market analysis to inform our product strategies and roadmaps. Working closely with cross-functional teams, I define product requirements and coordinate resources from design, legal, engineering, research, and support departments to guide teams through key milestones.My expertise as a Subject Matter Expert in API Security Vendors has enabled me to build an ecosystem for partners to engage with Microsoft Defender for Office, fostering collaboration and innovation within our product offerings. Additionally, I take ownership of managing the product knowledge base for both internal and external consumers, ensuring accessibility and accuracy of information.My dedication extends beyond product development to managing customer relationships, building confidence in Microsoft and its products. Through effective communication and relationship management, I foster trust and satisfaction among our customer base.Furthermore, I play a pivotal role in influencing senior leadership, advocating for the acquisition of resources and services necessary to deliver new products and services, ensuring continued success and growth within the organization.
  • Microsoft
    Product Manager
    Microsoft Aug 2019 - Present
    Redmond, Washington, Us
    As a Product Manager at Microsoft, I’ve spearheaded initiatives to revolutionize Outlook.com email security, prioritizing customer experience by minimizing false positives and negatives. Partnering with cross-functional teams, I defined customer support KPIs, leading to a 40% reduction in support ticket volume through continuous improvement strategies.By collaborating closely with stakeholders, I’ve showcased product capabilities to address challenges and create new experiences for customers. My contributions to annual Microsoft Defense security reports and research papers have provided critical insights into industry trends and threats.One of my key achievements includes implementing a customer-centric feature that reduced daily security-related work items by 20%, demonstrating my commitment to enhancing efficiency and productivity.
  • Amazon
    Program Manager - Alexa Skills Certification
    Amazon Jul 2018 - Jul 2019
    Seattle, Wa, Us
    As a Program Manager at Amazon, I managed a diverse portfolio of Alexa programs, including Smart Home, Monetization, Policy, Amazon Pay, Banking, and Games, from inception to successful launch.Collaborating closely with legal, compliance, engineering, design, research, and support teams, I ensured program compliance and timely delivery. I successfully onboarded and supported partners in B2B scenarios, enabling native customer experiences in the smart properties and smart home markets.Notable achievements include launching Amazon Pay on Alexa, facilitating sales for thousands of merchants through voice interactions, and enabling third-party banking customers to build unique Alexa experiences, taking banking on Alexa from 0 to 1.I also pioneered an agile sprint process for the Alexa Certification team, streamlining API/SDK onboarding and international deployments, and oversaw end-to-end program planning, execution, and monitoring, providing regular updates to stakeholders.Through my leadership and influence, I drove product innovation and delivered unique customer experiences, influencing senior leadership to support our initiatives.
  • Amazon
    Alexa Policy Program Manager
    Amazon Jul 2016 - Jul 2018
    Seattle, Wa, Us
    As a Policy Manager at Amazon, I established and operationalized public-facing policies for 3rd party developers, ensuring adherence to customer experience, security, privacy, and compliance standards.I served as the primary point of escalation for the Alexa Policy team, handling inquiries related to customer experience and security policies. Additionally, I spearheaded innovative process enhancements for certifying and supporting Alexa skills, benefiting both internal and external parties.
  • Xerox
    Program Manager
    Xerox Feb 2015 - Jun 2016
    Norwalk, Connecticut, Us
    As a Program Manager within the Western Hemisphere Information Management organization, I orchestrated the delivery of a streamlined Application Lifecycle Management tool, optimizing processes and enhancing efficiency.By implementing an Archive & Purge Strategy for unused machines, I enhanced application performance while reducing program costs, resulting in year-over-year reductions of program costs by 12%.Additionally, I developed a comprehensive roadmap for an IT program and application, ensuring maturity and efficient governance. I administered governance for a unified delivery process, facilitating successful annual Sarbanes-Oxley audits.
  • Xerox
    Business Analyst
    Xerox Mar 2012 - Feb 2015
    Norwalk, Connecticut, Us
    • Hosted the weekly Change Advisory Board meetings for internal business partners.• Spearheaded the deployment and training for European IT teams, streamlining incident management processes for the Information Management organization.• Crafted user acceptance tests and guided User Acceptance Testing with business partners.• Gathered business requirements, translating them into system requirements and engineering specifications.

Joshua Curtis Skills

Customer Service Microsoft Excel Marketing Microsoft Office Microsoft Word Leadership Team Leadership Store Management Powerpoint Sales Retail Rugby Union Training Event Planning Management Business Analysis Business Process Process Improvement Project Management Microsoft Project Visio Public Speaking Sdlc Research Integration Data Analysis Program Management Analysis Social Networking Strategy Social Media

Joshua Curtis Education Details

  • University Of Vermont
    University Of Vermont
    Economics

Frequently Asked Questions about Joshua Curtis

What company does Joshua Curtis work for?

Joshua Curtis works for Microsoft

What is Joshua Curtis's role at the current company?

Joshua Curtis's current role is Sr. Product Manager, taking products from 0 to 1 |Microsoft | Amazon and Alexa Alum.

What is Joshua Curtis's email address?

Joshua Curtis's email address is jc****@****ail.com

What is Joshua Curtis's direct phone number?

Joshua Curtis's direct phone number is +158535*****

What schools did Joshua Curtis attend?

Joshua Curtis attended University Of Vermont.

What are some of Joshua Curtis's interests?

Joshua Curtis has interest in Children, Economic Empowerment, Politics, Education, Environment, Science And Technology, Animal Welfare.

What skills is Joshua Curtis known for?

Joshua Curtis has skills like Customer Service, Microsoft Excel, Marketing, Microsoft Office, Microsoft Word, Leadership, Team Leadership, Store Management, Powerpoint, Sales, Retail, Rugby Union.

Who are Joshua Curtis's colleagues?

Joshua Curtis's colleagues are Shiva Prajapati, Dushyant Makhija, 王桂红, Amar Ballagun, Amr Ehab, Mehmet Aytemiz, Vaishnavi Lende.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.