Joshua Ackerman Email & Phone Number

Cincinnati, OH, US

Cincinnati, Ohio, United States

Real Estate Investing Firm

Cincinnati, Ohio Area

• Specialized in strategic planning, business analysis, and execution for residential and commercial business sectors including recruitment, onboarding, business planning, goal setting, metrics assessment, local.
• Developed, managed and nurtured 20 key dealer accounts to achieve the $6M annual sales plan
• Grew current portfolio 20% year over year, consistently outperforming monthly quota 113% YTD through achievement of KPIs (e.g. ARPU, Bundles Attachment, Churn, Net Promoter Score)
• Prospected and identified new opportunities to recruit partners resulting in a 7% increase in total business
• Delivered training to new and existing accounts on topics such as: new dealer onboarding, P&L, advertising/marketing, acquiring/motivating/retaining employees, new offer training and quarterly product launches
• Effectively build relationships to influence and advise partners on strategy execution and overall business results

Chicago/Cincinnati Areas

• Created, developed, and managed new program aimed to increase market share of underperforming accounts and acquire new points of distribution
• Developed relationships with 10 indirect reports across 7 states to influence and grow the business
• Attained $12M annual revenue while maintaining focus on high value subscribers
• #1 sales vs quota with 109% quota achievement, 45 new accounts contributing to 20% of business
• Led weekly calls, conducted quarterly business reviews, facilitated training sessions, and partnered with cross functional distributors and DIRECTV senior management to align and communicate priorities

Greater Chicago Area/Cincinnati Area

• Managed 100+ Regional accounts for a total portfolio of $4.5M whereby outperforming the quota by 112% in 2013
• Achieved $6M annual sales plan through managing, developing and training 20 key dealer accounts throughout Ohio
• Recruited, and onboarded 25 new accounts resulting in 30% of total business; achieved 15% year over year growth by 2013

Greater Chicago Area

• Reevaluated the key levers and identified the most strategic approach to improving the current state of the business with an emphasis on overall long term health
• Created sustainable improvements with customer retention (100%), customer churn (6% to 3%), and increased market share by 3%
• Built successful team of account managers by supervising, supporting and assessing the needs of each team member through coaching and developing their skill set
• Developed positioning strategies, promotional growth opportunities by identifying and analyzing market dynamics, competitive threats and opportunities
• Identified and initiated a niche market opportunity to overcome selling obstacles through creation of an innovative advocacy program, training on data and technology features/benefits, and reducing language barriers.

Greater New York City Area

• Selected to take an unprecedented opportunity based on prior performance and commitment to continually demonstrating leadership and mentorship
• Developed indirect sales channel business plans to expand distribution, enhance market share and increase awareness of retail partners
• Created and delivered customized sales presentations by proactively identifying the potential areas of client concern and incorporating a solutions based approach, mitigating their concerns and enhancing our ability to.
• Built brand loyalty through creating relationships with executive management, project integration, implementation, and post assessment

Greater New York City Area

• Facilitated solution selling training to channel partners, business owners and their teams (includes Sales Managers & Frontline Associates) to educate potential new customers on T-Mobile value proposition
• Managed lunch and learn information sharing program for current customers to optimize their understanding of the T-Mobile features and services
• Crafted a comfortable and compelling store experience by ensuring proper product placement, brand compliance and in store marketing solution

Financial Management, Bachelor Of Science, Family Financial Management

Activities and Societies: Vice President Tau Epsilon Phi

Education record