Utilize high attention to detail to proofread and ensure all client deliveries meet and exceed client expectationsMake sure that all client requests are delivered without error and in a timely and organized fashionDocument all implementation errors while proofing and communicate those with the teamPublish and test finalized promotions in timely fashionCreate walkthrough videos to ensure that clients have a complete understanding of the product and how it works

Edited and revised website content and thoroughly evaluated website functionalityCollaborated with copywriters and website builders to ensure that all content was correct andfunctionalUtilized web design software and customer relationship management software to edit websites and effectively communicate with fellow employees and clientsEnsured that websites followed search engine optimization (SEO) guidelines

Assisted in new consultant trainingParticipated in staffing decisions, including interviewing new consultants, hiring, and promotion decisionsManaged the online Writing Center consultation serviceHelped students learn to use language more effectivelyEncouraged students to develop positive attitudes about writingConducted consultations both face to face and onlineGained proficiency in the variety of citations and formatting styles used across disciplinesIntroduced students to the concept of a writing center through orientations and presentations

Edited various types of written and video content (interviews, articles, newsletters, literary journals) according to specific style guidesWrote content for the IPFW COAS website and Collegium, the COAS alumni magazineCollected material for newsletters and online magazinesAttended meetings related to projects that the Director of Publications was associated with

Helped students learn to use language more effectivelyEncouraged students to develop positive attitudes about writingConducted consultations both face to face and onlineGained proficiency in the variety of citations and formatting styles used across disciplinesIntroduced students to the concept of a writing center through orientations or presentations