Joshua Fletcher Email & Phone Number

Goodyear, Az, Us

United States

Western Usa

Manage geographically disperse Field Support Team to include work assignments, travel, performance reviews, training, professional development, and coaching. Ensures continuous operation of the company’s distributed business information services and processes which includes workstations, selection and delivery devices, and other networked devices for general business operations.• Ensures excellent customer service levels with problem and change management.• Owns full project… Show more Manage geographically disperse Field Support Team to include work assignments, travel, performance reviews, training, professional development, and coaching. Ensures continuous operation of the company’s distributed business information services and processes which includes workstations, selection and delivery devices, and other networked devices for general business operations.• Ensures excellent customer service levels with problem and change management.• Owns full project lifecycle of camera, access control, and/or UPS implementation and maintenance.• Evaluates new technologies and determine how they can be developed to meet business and IT objectives.• Develops project plans and organizes project teams; lead projects to completion.• Maintains and improve company’s infrastructure with best practices. • Leads and implements documentation of configuration, maintenance, and troubleshooting procedures.• Recruits, terminates and hires teammates for staffing requirements.• Identifies and implements process improvements; reporting on ROI to leadership• Coordinates and evaluates performance reviews while developing and setting teammate goals or objectives.• Takes corrective action when required with teammate productivity while measuring the results and status updates of all teammates managed. Show less

Goodyear, Az

Responsible for maintaining and troubleshooting any and all systems required for day to day operations of the business. This includes but is not limited to:• Imaging and deploying Windows PC/Laptop/Thin Client workstations.• Configuring and deploying network infrastructure.• Logging user issues and resolutions.• Troubleshooting smart handheld devices.• Documenting detailed fix procedures and common errors fellow technicians may encounter.• Troubleshooting warehouse… Show more Responsible for maintaining and troubleshooting any and all systems required for day to day operations of the business. This includes but is not limited to:• Imaging and deploying Windows PC/Laptop/Thin Client workstations.• Configuring and deploying network infrastructure.• Logging user issues and resolutions.• Troubleshooting smart handheld devices.• Documenting detailed fix procedures and common errors fellow technicians may encounter.• Troubleshooting warehouse automation systems.• Exhibited a high level of leadership presence; providing peer coaching and driving results.• Positive reinforcing attitude to maintain the exceptional McLane Company culture. Show less

Sunwest (Goodyear, Az)

Primary responsibilities include establishing and maintaining successful operations of an assigned area, department or shift of the distribution center. Ensuring customer service by adequately meeting performance goals, order quality and business objectives in line with company standards. • Collaborating with management and outlying departments to meet productivity goals.• Proficiency in both ACS and LCS systems.• Exhibited a high level of leadership presence; providing peer… Show more Primary responsibilities include establishing and maintaining successful operations of an assigned area, department or shift of the distribution center. Ensuring customer service by adequately meeting performance goals, order quality and business objectives in line with company standards. • Collaborating with management and outlying departments to meet productivity goals.• Proficiency in both ACS and LCS systems.• Exhibited a high level of leadership presence; providing peer coaching and driving results.• Positive reinforcing attitude to maintain the exceptional McLane Company culture. • Provided support within logistical operations ensuring consistent accuracy standards. • Point of contact within department in the absence of leadership Show less

Routing And Switching, Wireless

Mathematics

Associate Of Arts (A.A.), Mathematics