Joshua Dibble Email & Phone Number

Denver, Colorado, United States

▪ Responsible for new product development, vendor evaluations, R&D▪ Supports NFV services, NaaS, IaaS, Private 5G, SASE, SSE, MPLS and cloud services across 90+ countries▪ Performance/scale testing, automation, and pre-sales support▪ Manages global teams across the Americas, Asia-Pacific, and EMEA▪ Drives enterprise grade Private 5G solutions with security and cloud integrations▪ Designs, builds, and delivers pilots and proof of concepts for global customers▪ Critical technical advisor to influence technical strategies and represent customer visions

Remote Office

▪ Manages an agile team that is responsible for Software Defined Data Centers (SDDC)▪ Leads development of 3-5 year technical roadmaps▪ Collaborates directly with all GCI business units to create an extensible enterprise platform (compute, storage, underlay, and overlay networks)▪ Performs R&D of new platforms and technologies to support all GCI business units▪ Provides executive leadership briefings regarding technical strategies

Remote Office

▪ Platform SME: WAN/LAN networking, Equinix Cloud Exchange, Equinix Performance Hubs, and traditional LAN routing/switching technologies▪ Engages during presales and post sales opportunities▪ Provides customer network assessments and translates business needs and drivers into technical solutions▪ Collaborates with interdisciplinary groups, internal/external VARs, Product teams, and Channel partners▪ Develops solutions at the customer edge utilizing multi-vendor technologies and in-house software solutions

Remote Office

▪ Manages multiple agile software and infrastructure teams▪ Develops and executes on five-year growth plans▪ Designs and develops orchestration platforms for software and hardware delivery and management ▪ Guides internal and cross-departmental project teams▪ Leads the development of five-year network architectural plans▪ Performs R&D of potential new products and feature enhancements▪ Provides mentorship and guidance to all other architecture focuses▪ Technology expert for Product, Project, Operations and Engineering teams▪ High-level design responsibilities in areas of virtualization and networking

Remote Office

▪ Drives the technical direction of new product development▪ Guides internal and cross-departmental project teams▪ Technology expert for Product, Project, Operations and Engineering teams▪ Leads the development of five-year network architectural plans▪ Performs R&D of potential new products and feature enhancements▪ Provides mentorship and guidance to all other architecture focuses

Anchorage, Alaska

▪ Engineering lead with focus on educational and healthcare enterprises▪ Primary core and aggregation engineer▪ Design engineering subject matter expert▪ Technical escalation for operations engineering, design engineering, and implementation engineering▪ Accountable for all customer and Managed GCI network design reviews▪ Responsible for technical on-boarding of new employees and contractors▪ Develops future network growth planning

Anchorage, Alaska, United States

▪ Focuses on the overall architecture of customer aggregation networks▪ Develops expansion needs in a five-year growth timeline▪ Responsible for lead engineering, providing high level and detailed designs for customer and core networks▪ Subject matter expert in many areas including routing, switching, firewalling, MPLS, BGP, OSPF, EIGRP, Layer2 and Layer3 deployments▪ Senior escalation for all customer technical concerns

Anchorage, Alaska

▪ Senior technical resource for IP operations and managed services▪ Responsible for maintaining the network to ensure IP, Video, and VPN offers can be sustained and scaled in the Alaska marketplace▪ Performs compliance testing and certification▪ Senior escalation for all managed services▪ Provides training and mentoring of full-time employees and contractors

Anchorage, Alaska

• Senior WAN/LAN design engineer• Implementation of AT&T Alaska Core IP infrastructure• Design, deploy, and maintain network management systems• Develop product feature enhancements• Senior escalation point for customer and network issues• Provide senior level escalation and troubleshooting for commercial, small/medium business, and educational customer base

Anchorage, Alaska

• Second and third level escalation• Responsible for school internet, video teleconferencing, and QoS via IP networks• Administration of asymmetrical and symmetrical deployments of terrestrial and satellite networks• Responsible for operational issues, project work, and new product development and implementation

Anchorage, Alaska

• Provided networking expertise in network operating systems, PBX support and wide area systems in support of complex client-server and performance computing environments• Worked as a member of GCI’s Customer Network Control Center providing operational monitoring, remedial efforts, systems administration and configuration of customer voice and data networks

Anchorage, Alaska

• Provided quality highest-level technical and customer support • Supported internal and external customers, and undertook related operational and technical projects• Coordinated closely with and acted as an assistant to the supervisors to ensure that customer service and technical standards were met or exceeded• Provided real-time floor coordination, including queue monitoring and staffing adherence, coached and developed technical and analyst staff• Handled and followed through on all complex internal and external technical and customer service issues by utilizing highly developed interpersonal and technical skills

Anchorage, Alaska

• Second level technical support and third level onsite technical support• Dealt mainly with external business customers, troubleshooting single PC setups to moderate company networks, implementing VPN, routing, and basic file sharing• Worked directly with the security team with issues regarding rapidly spreading viri and delinquent users • Acted as a backup supervisor when the on duty supervisor was unable to perform their duties• Second in command for a DSL project which required knowledge of Telco communications and DSLAM familiarity• Supported engineering, systems and auditing projects.

Anchorage, Alaska

• Provided first level technical support over the phone to a customer base of dialup, cable modem, and DSL• Supported residential, business, and commercial customers

Networking Technologies

Electrical And Electronics Engineering

Networking Technologies

High School Diploma